My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
I purchased a 2018 Escape this weekend after giving my 2005 Escape to my daughter to take to college. Obviously, I love driving Escapes, and had purchased the 2005 at Jerry's also. Working with Ricky Vance was so easy. He was very kind, knowledgeable, and supportive throughout my entire buying process. I want to thank him for all that he did to help me get to know my new car before driving off with it.
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
Purchased a new Lincoln MKZ yesterday, the salesman, Narh Caternor was awesome. He explained the difference between three models of Lincolns, which helped me choice right one for me. I came to Koons, Silver Spring after visiting dealerships much closer to me on more than one occasion. I highly recommend them to anyone.
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
We have purchased 3 trucks in the last 3 years from Billy Mensh. All were purchased over the phone with no pressure and at the best price. They delivered always as promised with no bait and switch like the NJ market. In and out.
Long-time customer and completely satisfied. Lots of places to buy cars but few offer this level of customer service!
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