The process was good, they know about their business but you gotta be careful in all the fees and expenses that are not disclosed at first. They tried to help you whatever is your situation but just don't feel pressure to take a rush decision
I've always been skeptical about buying used vehicles from "auto malls" and the like, and have always gone the more costly route and bought directly from dealerships that only sell certified pre-owned cars.
However, after doing a little research, looking at their inventory and meeting the owner of Rt. 27 Auto Mall, I took the plunge. It couldn't have been a more comfortable and positive experience. The salesmen and staff are knowledgable, helpful, and not overly pushy. They are also worked very hard to do business with me in a way that was very fair and reasonable, while still managing to maintain transparency and integrity. The entire process was as seamless as one could expect when buying a car.
Most importantly, the staff here exhibited a high level of regard for my (customer) satisfaction. Trustworthy, honest, knowledgable and very reasonable! I wouldn't hesitate to recommend these guys to anyone in the market for a pre-owned car and would definitely do business with them again!
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
I had the greatest experience at Flaw Auto Mall. Thank you John Jackson for your great professionalism. Thank you for your great help...Greatly appreciated. Flawless Auto is the place to go if you’re looking for new or used vehicle
I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
We just bought our car from Toyota Universe . Armond , the Sales and Lease Consultant, was very professional, friendly, and efficient. The whole transaction was smooth and the process was flawless. The best experience with the dealership so far.
Remzi, thanks for show me so much love. Appreciate the fact that you and Sonny took care of the Panno roof so quickly. Sonny, thanks for letting me bring in the truck without an appointment. This is super attention to your Ford customer. Thank s again for this.
Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined. Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.
not pressured, informed of process, upfront with info, no gimmicks,
My trade-in was valued fairly, financing balance was acceptable due to my not so great credit,
but they got me financed, ok! Am happy and comfortable with the results and I love my new TRUCK!
Everything was quick, easy, and they worked extremely well with what we were able to offer. I’m so satisfied with my purchase and would definitely recommend this dealer to anyone wanting to buy a car!
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