Best Car Buying Experience Ever
December 3, 2018
This was hands down the best car buying experience I've ever had! I've gone thru 15 cars starting at the age of 17, and dealt with over a dozen dealerships. Not that any of those were awful, (except for 1. But it was many years ago, so I won't say a name.) First of all, I didn't feel like I was in a zombie apocalypse movie by being surrounded by 52 sales people. I was actually able to park my car, get my toddler out of the back seat, get her toys, and then walk up to the front door before a sales person greeted me. This was a HUGE plus to begin with! I think it's incredibly rude when you go to a dealership, and are immediately surrounded by salespeople all but jumping through your window. I talked to Michael Tower, and he was absolutely incredible! We figured out the type of car I needed, and we were able to work with a good down payment because of the rebate they had. The manager, Kurt Reider, was amazing! We were all able to agree on a price, and monthly payment with no hassle whatsoever. The finance manager, Herman Mora, made the paperwork go by so quick, I was in and out in no time at all. Most of all, they were all very sweet to my 3 year old daughter. She loves to meet new people (she knows not to talk to strangers - have to say that nowadays, before someone flips out on me). They all included her whenever they were talking to me about the car, and because she also loves to talk - a lot - they were very patient, and kind - even when a Barbie was being forced in their face. I will definitely go back there when I upgrade to a truck next year, for another smooth purchase. They understand what a big purchase you're making, and treat you with TRUE respect. Not that fake "respect" you get from other dealerships. If a sales person says " I respect you for _____" then they don't. They shouldn't have to tell you that, or "trust me". Alan Webb Mitsubishi is a great example of a trustworthy dealership. It was the most amazing car buying experience I've ever had, and like I said - I've dealt with over a dozen dealerships!