Used 2018 Ford Escape for Sale in Austin, TX

Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our truck. No pushing or shoving just extremely helpful and at our pace.Thanks Cathy!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle from Don Hewlett. My first experience was in 2006. That experience was identical to this experience in that I researched vehicles online, was immediately contacted by a salesman, and followed up with a visit to the dealership. From that first internet contact to closing the deal, I felt as if I was the only customer they had. Here's what I liked about the dealership: Walking into the dealership feels welcoming in that the cars (the product) are on display. I've been in other dealerships where all you see is a bunch of people milling about. Patriotic pictures (including Texana) are on display. As a military veteran, that appealed to me. Everything is immaculately clean and in good repair. The receptionist was friendly and greeted me promptly. Carl Staves, who started out as my salesman, became my new friend. As a senior citizen, I have purchased many new cars and I abhor the negotiating process. The salesmen always seemed to be the "middle man". I've gotten to the point where I just want to deal with the manager and not have to go through the middle man. However, the industry doesn't work that way. This is the first time I EVER felt like the salesman represented my interests fairly to the manager. I felt like Carl was fighting for me to get the best price possible. Carl did not use cliches like "what can I do to earn your business" or ask "if I can get the price right, are you ready to buy today". Had he done so, it would have interfered with the process because I would have tuned him out. Because he didn't, I felt like an individual being listened to. He took the time to patiently demonstrate features on the car. This is very important because there is so much technology on the vehicle and it can be overwhelming to senior citizens. This example alone is important enough to refer all senior citizens to him to buy their next new car. After the purchase, Carl followed up with me several times to ensure I had everything I needed and to answer questions, which of course I had. This proves that the sale doesn't stop once the contract is signed. The finance personnel, Jeff Grazioplene and Buddy Shepperd, were great and did not resort to high pressure sales tactics. Neither did they "sulk" when I declined their products. I purchased accessories from Jerred and he was very informative about the products and also offered fair pricing. I would like to add that I do not live near this dealership but the way I was treated and the price I got - including the price of my trade-in vehicle - was worth the distance it took to drive there. This purchase was an expensive one and the most important thing I can say is that the deal was great, I was treated fairly, and I walked away a very happy customer. Happy customers make more happy customers.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

My wife and I had planned a long RV trip from Austin to Kentucky and Missouri to do genealogy research, listen to bluegrass music, sample some Kentucky bourbon and Missouri wine, visit Quilt stores and caves. I took my 2010 F-250 in for suspected ball joint and related issues and told Service Advisor Anthony Vento when our trip was planned. He assigned an extra worker to the job. It turned out to be a big job with side issues that I verified to be correct. Yes, we had our truck in time for our trip even though it was a close call. Thanks also to mechanic Rudy (that's the only name I have) and to all the folks that worked on my truck. Had I not had Maxwell Ford making the repairs my wife and I would not have even made it out of Texas and might have had a serious wreck. We logged 4,700 miles pulling an RV and had no problems whatsoever! Thanks to all that helped, it was a great trip and we accomplished all our goals!

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Bob Rasch was amazing. Gave us details and provided ultimate service! Provided a tour and made us feel comfortable while we waited. Thank you Bob, we will be back!!

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Rafael Estrella did a great job, im interested in 2015 dodge Journey, very helpful on test drive I'm happy with the service, I recommend Maxwell Ford.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Inelda Bastillo and Steven Garza were top-notch. We drove up from Austin and would do so again. This was our best car buying experience ever (we are in our late-40s). There were no hidden fees and no hard-sells.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

Out of all the company's I'll looked with my low credit score. I had to pay 4 to 6,000,00 down on a 2014 Rav 4 Toyota. I figured I'll try leasing. They all sayed the.same are more. I went on line.Toyota Cedar park tx. I received a phone call from Mr. Luke: He ask me what kind of vehicle i want. I just knew it was not going to happen I told him 2015 Toyota to lease he said Come by. My God. He showed me a 2017 Toyota Rav 4 XLE . To make a long story short. Mr. Luke, Mr. John one loving family team even though my score is low. They made it happen With no down payment it only took 1 hour.. The best Cedar park Toyota Ever Just go and you will see and be happy Sincerely: Katherine Jones

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.

I have owned several Hyundai cars beginning with the accent, so every time I'm looking to upgrad my Hyundai. The reason I choose southpoint was because we have been bringing our other hyundai cars there for service. Your service department has been beyond reproach, especially Gilbert the service manager (I think). But anyway his name is Gilbert in the service department. He has integrity, very professional & honest. He has been nothing but fair when quoting car repairs and then following up during and in between and after the work has been done. Gilbert is a true professional and a great asset to Southpoint Hyundai. The other person I would like to mention is Thomas the young man who helped me with my purchase. I first met Thomas through the online system, because that's where I started my search, there was no doubt in my mind that my car was going to be bought at Southpoint Hyundai, it was just a matter of what color Sonata I wanted. I'm a no nonsense person, I don't won't nobody telling me what I want & trying to sell me something. Thomas was respectful from the first phone call until the last. He listened and did what I asked, so my experience was wonderful with him. I would recommend anybody I know looking for a car to go to Southpoint and go see Thomas. If y'all give bonuses then you need to give Thomas a bonus, and if you don't give a bonus then you need to! Car salesmen have bad reputations, but you all can be proud of Thomas, he is a wonderful young man. The next person is Sonny the finance guy, he is a 'Hoot" and I mean that with the utmost respect. When buying a car the finance part is the hardest. Sonny did this part with me effortlessly, there was "NO" stress during this process. Did I get the interest rate and payment I wanted, NO. That is not from Sonny not trying to do the best of me. But Sonny did the best he could with what he had to work with, Me(55357)(56842). So I'm very grateful for that. The other person was Joe the finance guy who wrapped up my deal, he was thorough and professional. At the end of the day the only complaint I have is that I got no credit for the work that I had done on my old Elantra a few months prior to me my buying my new car. Although I mentioned it to Thomas & Sonny during my process, I never got an answer as to if they would give me some credit. The timing belt was replaced on my other Hyundai. However at the end of the day, Hyundai is a great car, and Southpoint is the best! Oh yea did I mention that I drive an hour to get to Southpoint, when there are several Hyundai dealers where I live and pass several Hyundai dealers on my way to Southpoint, but its worth the drive to get the kind of service Southpoint has. Thank you, Gilbert, Thomas, Sonny, Joe & Southpoint you all ROCK!!!! Sincerely, Mrs. Donita Drue mynewtoy62@yahoo.com 817-600-9268

the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.

My wife and I had planned a long RV trip from Austin to Kentucky and Missouri to do genealogy research, listen to bluegrass music, sample some Kentucky bourbon and Missouri wine, visit Quilt stores and caves. I took my 2010 F-250 in for suspected ball joint and related issues and told Service Advisor Anthony Vento when our trip was planned. He assigned an extra worker to the job. It turned out to be a big job with side issues that I verified to be correct. Yes, we had our truck in time for our trip even though it was a close call. Thanks also to mechanic Rudy (that's the only name I have) and to all the folks that worked on my truck. Had I not had Maxwell Ford making the repairs my wife and I would not have even made it out of Texas and might have had a serious wreck. We logged 4,700 miles pulling an RV and had no problems whatsoever! Thanks to all that helped, it was a great trip and we accomplished all our goals!

Rafael Estrella did a great job, im interested in 2015 dodge Journey, very helpful on test drive I'm happy with the service, I recommend Maxwell Ford.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Thank you so much to Alberto Fernandez for your excellent care of me and my Ford Escape. As, I told you yesterday, your service is the best I have ever received from any dealership and I have dealt with Mercedes, Audi and Cadillac. It is so refreshing to have an agent that cares about your car and your needs and handles everything with no stress to the client. Thank you so much, Nancy H.

Excellent customer service. John Sullivan always takes great care of my truck, very efficient and organized. Have done business with the service department for years on several different vehicles. I will not go any where else. Thanks John.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Jackie and Jason are the best. Austin Ford service has become unreliable at best. Maxwell Ford is less convenient for me, but the service is done well, on time, with communication and no surprises. It’s worth the drive, and I will return. I’m glad I found Maxwell Ford’s Service Dept in Austin.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Buying a truck here a Maxwell Ford in Austin to, Johnathan Rodrigues has helped us find he truck we are looking for. Hey is polite and helpful, generally my luck with salesmen has been poor what with being pushy or over bearing. But johnathan was relaxed and easy to deal with.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.