Used 2020 Ford Escape for sale near Menomonee Falls, WI

I just bought my first car form this dealership, and I have nothing but great things to say about this dealership! I was looking for a car at their Madison location, and they were not able to sell me the car. So I went down to this dealership, and they were able to sell me the car at a fair price for both parties! The saleswoman, Robyn, was amazing to work with! She was straightforward and amiable and was so helpful in walking me through every step in buying a vehicle. Robyn was never pushy, and I felt that my decisions were always respected throughout this whole process. This is something I really appreciated as a first-time car-owner. She was communicative, and overall, a pleasure to work with! Overall, I truly enjoyed working with this dealership. From management, to finance, to their sales representatives I had an excellent experience, and I would definitely buy another car from this dealership again in the future!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I bought my 2022 Wagoneer this week and could not have been happier with the entire experience. Joe, Brian, Chris, Krissy, and the finance team we’re all phenomenal. I have a lot of vehicle purchases under my belt and this team has without a doubt been the best. They have earned our business for years to come. Thanks to everyone on the team for making us feel like more than just a sale.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

The team didn't stop trying until they made my dreams come true with my new purchase! I was also able to trade in another pre-owned vehicle, which my daughter loves. Thanks guys!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Overall, our purchase was pleasant. I think we had an amazing salesperson. Justin was professional, personable, and a great communicator. Everything he said he would do, he did. If you go to this dealership, male sure you work with Justin! You will be in good hands!

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Spencer made our leasing experience seamless - everything we needed - with efficiency and great communication. Thanks!

Just started looking for different car. No pressure. Let us look at our pace and we're available to answer questions as needed. Good experience.

We purchased a 2025 Explorer and the entire process was painless. A big Thank You to Alan and the entire staff at the dealership.

My wife and I had a very enjoyable experience purchasing our used vehicle. We have purchased several vehicles from Gordie Boucher West Bend and this was another great process. Eugene was excellent to work with. Very professional and such a great personality.

They provide Friendly service. Nice atmosphere. Very Fair price. It was a Great experience. Love Boucher dealerships.

Excellent service. Tony Potts is the best. He’s no nonsense and enjoys his job.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

GRINWALD FORD SERVICE DEPARTMENT is a life-saver! We were driving from Florida to Colorado to Watertown and heard a knocking in our front left wheel area. Ralph Schmidt and his service team worked us into a Friday afternoon schedule, analyzed our situation, found the parts nearby , and fixed our problem within 4 hours! The price was far less money than we anticipated! We were thankful Grinwald Ford solved this potentially deadly axle problem and got us back on the road quickly!

We purchased a vehicle. Staff was attentive knowledgeable, available, and helpful. Quick and easy to purchase a vehicle.

I needed a car quickly. This was a quick clean deal. Everyone there was helpful and considerate. When I need my next car this is the first place I will look

We came in for service on our Highlander, and ended up buying a new car. We worked with Al Hussian, who we have worked with for years. He totally delivers all of our needs, and is a beyond exceptional employee of Heiser. He really knows his stuff. So well informed. We love seeing him. Thank you Al, for all great work you've have done for us over the years.

I had an awesome experience at this dealership. Everyone I dealt with was very friendly and helpful. There was no need to haggle over pricing, they were upfront and fair in not only the cost of the vehicle I purchased but the trade in I had was priced more then fair. I live in Milwaukee and it was well worth the trip to Waukesha!!!