I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
POWERFUL, DEPENDABLE AND VERY STYLISH
by PFRANKIE from PINELLAS PARK, FL
January 9, 2019
THIS IS THE SECOND SHO THAT I HAVE OWNED. AFTER THREE YEARS OF OWNING THE FIRST SHO, I HAD TO HAVE ANOTHER ONE.
IT GETS A LOT OF LOOKS!
Tom was fantastic in showing my wife Julie and I cars that might meet our needs. He showed us both used and new options as well as payment options. It was a joy working with Tom.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
2012 FORD F-150 Lariat Loaded
by Coleman_G from Grenada, MS
January 13, 2019
The lariat edition is a great value of features and comfort for the price. It is well equipped at the same cost of other competitive manufacturers including GM, Dodge and Toyota. The truck rides well almost like a luxury sedan but offers appealing performance and features to get you off road or to tow that heavy load.
Very good service from Scott at Uptown Chevy did a great job
Same 6.4 failures yet consumer pays for it !
by Ford 6.4 garbage from San jose CA
December 11, 2018
Factory issues with 6.4 with every truck but yet comsumer gets screwed and has to pay for the all the repairs needed . I need a new motor . I think at this point I will install a 12v cummins .Why would I put the same piece of xxxx motor back in truck . Makes no sense to put another motor that will fail . I will not pass it on to some other consumer as the dealer did to me .
Very accommodating, no complaints. Can pick up as late as 8pm on a weekday.
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
Outstanding customer service! Dave took great care of us and kept us up to date every step of the way, we will be taking both of our fords back for service when needed.
Stylish and well appointed sedan
by SuneelN from Grain Valley
December 27, 2018
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
We bought a beautiful new Ford Edge today. We worked with Dennis to drive and select our vehicle and Marty to complete the paperwork. Both were very accommodating, knowledgeable and extremely helpful. We were given ample opportunities to ask questions and never felt pressured.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
Was looking for a specific car for my son and found what I needed at Hiller. Our salesperson Terry was very helpful and straightforward. A couple issues developed right after the sale and Terry had a loaner waiting and had the repairs done quickly. It had been a while since buying a car from a dealer and am very pleased with the experience at Hiller, especially Terry.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
Its no wonder Hiller Ford has been in business for as long as they have.
Peggy is the first smiling face that the customer sees ( for the loaner), she's always positive and polite.
Service Manager Don Berka is a problem solver and follows through for the customer.
On Dons' Team, there is Rachel Falkowski she's professional attitude with her listening to the customer is refreshing, her also follows through, with a smile.
Carolynn is part of the team that is always polite and smiling.
I'm very happy with these first line folks that really care about the customer, they are always professional and polite and Hiller Ford is lucky to have them..
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
Good ride and want to buy
by TeeS from Tampa, FL
December 10, 2018
This car was great and I usually don’t do ford cars... this changed my mind and I’m definitely coming back for it. I am very glad I got to experience this because I wa spooking everywhere for a car and this just might be where I will buy it. Thank you so much!
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
Alex was professional in his demeanor and delivery of services. He was available to both Amy and I while exploring vehicle options and remains available to us with questions we have after our purchase.
good for large families
by VanMan from pa
December 9, 2018
Bought used. Works very well for getting kids and all our stuff around. If I purchased new I would get leather and a limited slip rear end. Waiting to see how it does on bad roads... probably not good.
My wife and I were "looking" for a different vehicle for her. A co-worker suggested Eric Von Shledorn. We had been to all the lots in Plymouth and thought the 15 mile drive would be our next plan. How pleased we were! We ended up getting more than we were looking for, but completely satisfied with the what we did buy. The entire experience was very painless.
High value and performance
by Noiz from Jackson, WY
January 8, 2019
Great fuel mileage both hwy and town. Back seat has more room than any truck I’ve ever owned. V6 has sufficient power for loads and passing
I had not planned on closing the deal when I came in, although i knew exactly what i wanted. Steve Larkin offered his sales service with absolutely no pressure. It???s a pleasure to work with a dealer that looks to build a long term relationship with a customer, and not just a one time sale. I had been in the dealer months earlier and test drove a truck that would not meet my needs and i left that day with a hand shake, no high pressure tactics. When i decided on what i needed, i came back and we made a fair deal, quickly. I will be a return customer.
It's a great car
by Cynthia from Kathleen
January 10, 2019
This car met all my needs. Its smooth driving and its easy to get in and out. I love the heater seats. My love riding in the car with me and also my grandchildren's.
Alex Hernandez was professional and easy to deal with. All aspects of the experience were great. Would by from Alex and EVS again. Thanks Alex
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
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