I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
Simple oil change, but so much courtesy and overall care for the vehicle is appreciated. Car was inspected and washed; waiting in customer area is comfortable and the time passed quickly. Keri is a terrific service rep. Also have worked with Ann in the past—also great.
The people I worked with to buy my new car were great!!! Helpful informative no pressure personable. I would highly recommend Umansky for any of the cars they sell and/or service. This is my second car purchased from them, 4th car serviced.
Throughout the discovery and then purchase process, John Busse was informative, knowledgeable, and willing to patiently work with me to identify the best vehicle and purchase options for me. Once I picked up the vehicle, he spent additional time helping me get familiar with all its features and gave me the assurance that I could call whenever I had additional questions. This was a great experience...easy, no hassle.... and I love my new vehicle!
John in Green Bay
Reason For Visit
"Simply the best!"
Keep coming back for more-
Love Cadillac's and Boucher Cadillac Waukesha is excellent.
Just purchased a new XT5 from Boucher Waukesha.
Mr Kemp and his sales team ensure a fantastic customer experience!
Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations.
Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills.
I'd highly recommend this dealership if you're in the market for a vehicle.
5 star dealer!
Quality of Work
Need to cool for a week before I am write this. Went in for my oil change and tire rotation, brake inspection, wash etc. I knew I had a small screw in one of the tires, which I forgot to tell them about it. My wife asked me when I got home, if they fixed the tire , said I forgot to tell them, so I looked at the tire. Guess what? they didn't find it, because they didn't rotate the tires, or inspect the brakes, the tire was on the car on the same axle. How did that happen? I guess because they didn't do the rotation. No wash this time either. Guess I will need to find someone I can trust, so this is the last time I am going there. Just how did I know they did all the previous work I had done there? VERY DISAPOINTING, EXPECTED BETTER FROM BOUCHER.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
Having been to a few other Chevy Dealers it seemed to me the Chevy Volt was not that popular of a car and the salesmen did not know a lot about them. So I decided to try the Costco route. Costco sent me to Eric Von Schledorn in Saukville, 77 miles away for me. There I meet Randy Mickelson who seemed quite knowledgeable about the Chevy Volt. He answered all my questions and made the whole buying experience a good one.
I called Randy and mentioned when I would like to visit. He had a couple vehicles I was interested ready (coming from GB) for test drives to compare the vehicles. No pressure to buy and was willing to share the details on the varying trim options. we ended up purchasing a 2018 GMC SLT2 because of the price per option comparison including the cost variance. Car reports readily available. No hassle pricing. He was concerned on making sure we purchased the vehicle we wanted/needed not up selling something just because.
Warren Hasse is a great person!! my husband had the deal in mind that he thought was fair. Warren made it happen. He makes sure every detail is carefully taken care of. this is the 2nd wrangler we've bought from Warren. could not be more pleased with the whole all around experience with Griffin Hub! all the employees were very pleasant and helpful. great bunch of people! will definitely be back and tell others! Thank You Griffin Hub.
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