Used 2022 Ford Escape for sale near Warren, MI

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

Great dealership. Service department is very professional and they do a great job in a timely manner. I know when I go there for service, I will be treated with respect and will be kept well informed.

Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.

We traded in two of our vehicles for one of their used cars. I did most of the deal through emails and phone calls which were always promptly returned. They saved me some money and made it so easy to work with me when it came to the things that were important to me in a vehicle. Literally all we had to do was come in and sign the paperwork and drive off! I highly recommend this no-pressure, easy to work with dealership.

I worked with Wally Jijika and he helped me get everything I needed and got me a great deal on a car and understood my situation

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

Working with Dean Sellars Ford, in Troy, MI, was great. Especially working with Ivas Jarbou. From the first greeting on the phone with Ivas, to all the communication following the purchase, he was great. I came from two states away for the purchase, and, the next time I need a car, I will contact Ivas Jarbou, at Dean Sellers Ford, first. This was definitely the best car purchase experience I have had, and I've had several--all good--car purchasing experiences in my life. Everything was smooth, transparent, and the asking price was already a great price, especially compared to the dealers in my area. I really can't say enough good, either about Ivas, or the various individuals I worked with at Dean Sellers throughout the purchase. Everyone was top notch. And there was no pressure at any point in the process. I highly recommend Ivas Jarbou as a sales professional, as well as Dean Sellers Ford, in Troy Michigan.

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Always a great experience purchasing a vehicle from Suburban of Ferndale, Leon always finds the perfect vehicle at the right price.