Used 2023 Ford Escape for sale near DeKalb, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My husband and I leased a beautiful Accord at McGrath Honda in St Charles and had an excellent experience. Our sales person, Jordan Shoufer was extremely efficient and helped us through the whole process. I would gladly recommend this dealer and especially Jordan to anyone.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

From start to finish, the car buying process at River View Ford was a wonderful experience. Pattie took the time to explain everything and patiently walk me through the process. I would definitely recommend River View Ford, and if you stop in, make sure you ask for Pattie.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Great experience with Dwight Pearson. Very nice, not pushy, helped out a lot looking for the right vehicle & was successful!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I found the salesman and the manager to be very helpful. Also, they were very good at communicating and getting everything taken care of in a very orderly and timely fashion. This is a great place to do business they go out of their way to make sure they get what you want taken care of and provide you with what you need Great experience!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My 15 year old car finally met its demise and put me in a position where I needed a dependable vehicle fast. Enter Alisa at Rock River Kia. She was so friendly and very helpful in helping me stick within my budget and found exactly what I was looking for. I purchased a 2017 Kia Forte on May 22, 2017 and I absolutely love it. The car buying process was so much easier and less stressful this time. I would highly recommend anyone looking for a new or used vehicle to check out the selection and quality of products and service at Rock River Kia.

Mitch Edler was an excellent salesperson who spent a lot of extra time linking up the infotainment system. The trade in value was average. Did not like having to sign the " arbitration" agreement. We were able to complete the process and drive out the new car in hours. Very efficiently done!

My second Kia in 3 years. I love my Kia an the friendly and outstanding service.

On Tuesday, April 39, 2024 I brought my 2020 Ford Explorer in for CV Axle warranty work. I went straight to Nico as I have had him help me on previous occasions. Too my great appreciation, he gave me the Best Service again. My problem was that I was leaving for out of town the next Monday and I needed the work completed by then. He got right on it, did the paperwork, ushered it through the Warranty process and he had me all fixed up and ready at Noon on Friday, May 3rd. It is nice to have a Service Representative like Nico to help your customers out. Ron Welte

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Great dealership, easy to work with and efficient. I liked that I was able to email them about the car I wanted, work out the deal and then go in the next day to pick up the truck, no hassle and no wasting my time- thank you Hawk Ford!

Wanted to give a shout out to the following guys who made my experience 1st class! Mike S - General Manager. He went above and beyond to satisfy my various concerns. He was courteous, polite, respectful and a gentleman. I appreciated his return calls, answering texts and overall concern that I was a well satisfied customer. A+ Chris - Sales Manager Very pleasant, respectful and answered all my questions when I was at the dealership to purchase my 22' Ford 150 Lariat. A done well done. Bernie - Sales Bernie was very respectful from the moment I walked into the dealership to the final handshake closing the deal. I would highly recommend any interested in looking at a vehicle purchase to see Bernie. Ryan - Service Manager Ryan was awesome about calling me and letting me know that status of my vehicle, answering any of my questions, and going over all technical specs of the work being completed. Ryder - Porter Ryder is the man! I live an hour away and he drove my truck back and forth several times while they were completing some upgrades. He would drop off a loaner and take my truck. No complaints. Professional and a great asset to the team! These GUYS ROCK! They don't get enough credit for the hard work and effort put in on a daily basis dealing with the public. I own my own business, and value hard working individuals. I would definetely recommend them and Hopkins Ford. THANK YOU GENTLEMAN!

Absolutely no pressure to buy. A fantastic trade in offer. This was the easiest vehicle purchase I have ever made, bar none. After purchase service was perfect as well.

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!

Price of the part was ridiculous!!!! But the service at Hamblock is ALWAYS outstanding.. I always recommend them to my friends. Always friendly and courteous.