New and used 2026 Ford Escape for sale near Lucas, TX

Thank you, Chris Hoffman for going above and beyond to help me with my new car! It was an excellent experience!

Experienced an unexpected event of not being able to move out of the park position. Vehicle was locked in park. Vehicle towed and the Westway Ford magic began. Service experience was above and beyond as usual. Westway has serviced my vehicle since my arrival in Texas which goes back to 2012. Satisfied customer!

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

My Service Tech's name is Waldo and he was really great to work with, kept me informed of the progress of the work being done.

Merri is so helpful and accomodating. She went out of the way to ensure the service needed was done within the framewrk of our schedule. Thank you Merri

‏the customer service she was very nice I just wanted to tell her thank you for your great service

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

From start to finish, they listened to my wants and needs and delivered . Great customer service, the easiest car buying experience, I would recommend to friend and family. Thank you Allan.

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

I had an excellent experience servicing my Ford Edge. From the moment I arrived, the team was professional, welcoming, and highly attentive. Everything was handled efficiently, and the communication throughout the process was clear and transparent. They took the time to explain the work being done, provided accurate timelines, and delivered exactly as promised. The vehicle was returned in great condition, and you can clearly see they care about both the technical quality and the customer experience. It?s not easy to find service teams that combine professionalism, expertise, and genuine customer care, but this team absolutely delivered. I truly appreciate the level of service and will definitely return for future maintenance. Highly recommended.

Appt was easy and I was accepted early. Work was done as promised and repair was done under warranty without asking. Service rep was very attentive.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars