New and used 2026 Ford Escape for sale near Plano, TX

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Fastest car purchase ever! Will refer others to this dealership and may purchase future cars there. Super personable employees who listened to my needs requests

Thank you, Chris Hoffman for going above and beyond to help me with my new car! It was an excellent experience!

The service there was fantastic and fast and everyone was super friendly 10 out of 10 will be returning

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

From start to finish, they listened to my wants and needs and delivered . Great customer service, the easiest car buying experience, I would recommend to friend and family. Thank you Allan.

Perfect. Work completed in an expeditious manner. Kept well informed. Jordan was superior of which goes without saying, then the assigned mechanic and their work product quality should be beyond reproach and exceeding my expectations. Thank you as always for looking after our Jeep and out family.

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

We had a bit of a hiccup due to what the alignment revealed. But Kris is helping to make things go as smoothly as possible.

The employee did a great job. The Android auto was fixed. My is in good shape now.