Used Ford Escape Active for sale near Imlay City, MI

An amazing dealership, great customer service. A bad review was posted under my name that was not correct

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

I have done business with Doug Lutz for the past few years. Always satisfied, Friendly helpful highly recommended. Love my new car. Thank you again

Justin really got the best car for me. He even delivered to me at my location after I couldn’t make it out to his dealership. Thanks Justin!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

First class service. Good contact. Reasonable pricing. Great explanation of what was offered at delivery. A definite thumbs up dealer. Highly recommend.

Recently looked into buying a used car from them. They answered my questions honestly and didn’t try to conceal any details. The car had been in an accident previously and they even showed pictures of the damage (which they repaired so well, that you couldn’t even tell). Easy going honest people and a pleasant experience.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.