Used Ford Escape for sale in Apex, NC

Very fast process, Great customer service, made sure the car was completely clean before I left the lot. Paper work was easy and made me feel very satisfied with my purchase overall.

Nice car,bought it in July 2021 had 24000 thousand miles.I am 77 years old always wanted a small suv.i have problems with it keep saying Low tire pressure i need to know why it keep on doing that i have to keep putting air in the tires.

My experience at first wasn’t good but they made every effort to correct the situation. Hats off to Carolina for being an awesome and dedicated sales rep, and Joe as well as the assistant manager in service. You have changed my mind and I will recommend you to anyone looking for a Lexus.

I've had my car about 3 weeks. I really like it. There are a few small mistakes that keep it from a perfect five. The door pull to close the door is just an opening. It should be a small pocket, perfect for a ChapStick or a few quarters or whatever. The cup holders have small arms meant to hold a smaller cup or keep a cup secure I guess. They are hinged at the bottom so they are very annoying and difficult to put larger cups in the holder. They should be hinged at the top. The power windows are only automatic down, you must hold the switch the entire way up. When you touch the spot on the outside door handle to lock the car there should be a 4-5 second delay before the automatic unlock activates. That would allow you to check and confirm the car is locked. Small things, but things that could be done better to make the car even better.

Great staff and awesome buying experience, they made my son and I few at home. The transaction was quick and smooth less I would recommend this dealership for many.

I am pleased with my decision to purchase this Ford Escape. Must have been made with me in mind. I am a retired outgoing senior lady. Great style, color and just the right size. Excellent gas mileage and I simply love the comfy ride.

Ralph Evans in service has been taking care of my Mazda and our family for a few years now. Always accommodating, always courteous and definitely an asset to Sport Durst! Chris, my usual mechanic is able to quickly diagnose issues and get them fixed in a timely manner. Customer service is what keeps me coming back.

I like the car a lot, and would recommend it to anyone looking for that type of vehicle. It has the space I'm looking for, the comfort is very good. I really like the fact that I can repeat and archive songs that I like on the radio. One thing I don't care for is the "Dial" shifter, I'm still getting used to it, but just don't like it, I like a Stick shifter in the center console or the steering column. Other than that, I'm very pleased with he car, it has plenty of get up and go while still being good on Gas, I'd buy another one.

Michael Adams was great- professional, efficient and friendly! Selling my car was so easy and I received a higher offer than other dealerships. Would definitely return to buy a car from him in the future.

Have had mine for 4 years and it has been one of the best vehicles I have ever owned. Mine is the SE trim which is not fancy, but has all the basics and more. The seats are comfortable on long drives. The controls are easy to use and properly placed foe ease of use. The 2.0 L engine is surprisingly peppy. The ride is smooth and comfortable for a small SUV.

Purchased a high top transit. Very hard vehicle to find. Been looking for a while and they kept me in mind. Got everything I needed in one incredibly quick visit. Received a very fair price for my trade and was in an out within an hour. Ted Cecil forgot more about the trucks than I will ever know. Excellent and professional man. The manager Ben offered me water, lunch and the whole experience was just great. Cant say enough about these guys.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

Great dealership will use them again when I need another vehicle. Kels was great and all the other staff was great as well. Even hit to talk to Mark Robert’s great experience all around.

I purchased a 2022 Ford Escape SE Hybrid. I cannot say enough good things about it. First off, it was one of the few new hybrid vehicles that were actually available. So, kudos to Ford for having things in the pipeline. I love the interior design and all the features it offers. The touch screen is a perfect size and the seats are quite comfortable. The SUV offers a smooth ride with standard AWD on the hybrid models. The best part is the MPG. I took a trip down and back from NY to NC and got 42 MPG driving at the speed limit. I am so impressed. It is saving me a ton of money on gas. I would highly recommend you check out this vehicle. And, if you need a slightly larger SUV, Ford offers the Edge in a hybrid model as well.

Great service great prices excellent sales person very fast to close deal great service pick up on delivery I would go back agin because of service

Great pick up with the turbo, average 30 MPG , the ride is good, it’s not a Cadillac, interior is very good , controls good, good size screen , electronics very good .

I got the car I wanted! 🥳🤩 I made a purchase with Hunter and he did an awesome job on helping and educating me. I had a great experience. Thank you Capital Ford!

Got a great deal on a Lightning! Sherry was a pleasure to work with and made the process easy! Highly recommend checking out Capital for your next Ford purchase.

I bought my 2018 Titanium Escape about 2 years ago with about 32000 miles. Now two years later I have just hit 46000 miles. At first I had some warranty work that had to be taken care of. Display on the HVAC had numbers out, the sync 3 was completely crazy and it had a bubble in the paint on the lower inside drivers door. All work was completed. The dealer service was outstanding. No hassles . Like any new car to you, the Escape took time to learn where and what all the features were. The Titanium has A LOT of bells and whistles. It took many reads of the owners manual to figure out what they were. Now that I've learned I am very pleased. Things like Lane corection, adaptive Cruise control, blind spot monitoring and a dozen more features are very useful. It has auto park and to be honest I don't use it , but it has it so I had to try it out, and it works like a charm. Many people I know have that feature on their cars, but have never tried it. The interior is nice, except I don't like the seat back configuration with a bulging pillow top along the seat back. It's all for show but a pain in the back for many people. Ford, get wise and build for comfort , not show. The extra large windshield is great. Best forward viability I have seen in modern vehicles. Heater controls are hard to identify . They are mounted low and in a dark area that requires the driver to take his eyes off the road. So that's the negative. And I'm being picky. This SUV is fun to drive, sure footed and comfortable. 2.0 turbo has guts and the fuel mileage is acceptable for this amount of power. Quality of interior parts is above average, as is the quality of the leather seats. All windows are express which is handy. Puddle lights on the front doors are helpful when coming up to the car at night. The keypad entry is nice when you're outside and don't have your keys but want to get in the car. The hands free rear tailgate is great! I use it nearly every day. The sun visors that slide to give you protection from the sun when it's shinning in the side window is a winning feature. The Sync 3 system is great! Ford got it right. It's fast, accurate and voice commands work very well. When I bought this Escape I liked it. Now two years later I love it. I'm not a Techie guy, just a 75 year old retiree who is willing to adapt to modern Ideas

Staff was very helpful making the buying process easy and smooth. Nice cars, the used selection amazed me. Recommend them to everybody, definitely will be back for my next purchase. Thank you to Brandi and Austin for making the process as easy as possible.

Bought the vehicle in December of 2020. First new car I've bought in over 20 years. Absolutely love this vehicle. Great gas mileage. 3 cylinder, turbo that has some is powerful. Great back up camera and love the big screen display for the radio. Easy to reach controls. Easy to reach cup holders. Plenty of room inside, don't feel cramped. Rides smooth for such an economical car.

Matthew Henley, the service advisor, was a pleasure to deal with. He provided outstanding customer service! All the work was done in a timely manner and the quote for service was accurate..no surprises.

This car is sleek and stylish on the outside. The exterior hides a very roomy interior too. Every control is within easy reach and the interface wit Apple Car Play is easy.

Fantastic customer care throughout the entire buying process! Everyone was great, especially Kuja’na and Nico! Thank you all for everything! I would recommend this dealership to everyone!

Be sure to get the Titanium model with the larger engine. It is a joy to drive, to start remotely on a cold winter morning, and to use the GPS to find almost anything. I especially like the warning lights that show cars on either side. It is a great car.

Excellent service and personnel. No more needs to be said other than the service was outstanding and done in a timely manner and courtesy rendered.

Great AWD hybrid option. Nice tech features but not too much. Like the app. Comfy accommodations. Plastic door panels look like cheap crocs though. Otherwise: Recommended!

We recently received a notice and offer to trade our 2017 CRV for a new end of year clearance on a new 2019 CRV. We decided to look into it and decided to take advantage of the offer. Jerrod Thompson made the buying process smooth and easy. Jerrod looked over our 2017, consulted with his manager and quickly firmed up the offer. It was late in the afternoon and I had other business so I asked him to have everything ready the following day late afternoon. We were in and out the following day within an hour and on a way home with the new 2019 CRV. The following day I received a call from Jerrod with concerns that we had left a crocheted cross hanging from the rear view mirror. I told him not to worry about it due to it being a Sunday School craft leftover and that we had multiples. We appreciated his concern and followup!

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager. When I am in need of another used vehicle, this will definitely be my first stop!!

We've bought a 2011 Escape and traded it in for the 2018 fwd. I much prefer the 2011 model that drove like a truck and had a better subjective design and way better 360 degree visibility. Yet styles change and the 2018 fwd looks like a crossover. The model we chose had a small screen but there were other good featured like fuel economy and big front windshield. It had good cargo space and some storage by the spate tire. Happy Trails and use the vehicle to escape to the outdoors from the cement jungle of the busy city life.

Our experience with Capital Chevrolet was amazing. Our salesman Ben Oke was absolutely awesome throughout the entire process. Could not have asked for a better person to assist us. The staff were all friendly and helpful. Will definitely be recommending family and friends to go check them out.

Beautiful car, very advanced safety features. a fantastic rear camera that I need because of some serious neck issues. Just a wonderful car, I'm a long-time Ford owner.

I had the pleasure of working with Terry Hodges on the purchase of my new 2023 Chevy Tahoe. The experience could not have been better. He was very professional and knowledgeable about all aspects of the process. and went the extra mile to make sure I understood the chooses in all options for my new car in the decision process and help me to go over all the features once my car was in and ready. The process from beginning to end was excellent.

A surprisingly quick, fuel efficient, pleasant to drive vehicle. I recommend buying the Titanium version to receive all the benefits of owning the Escape. We’ll worth the additional cost.

I cannot quit raving about Matthews Motors. They set a high standard for customer service that is impeccable! They mean what they say and say what they mean! A promise is a promise at Matthews Motors. I purchased my vehicle in October and I am still high off of their customer service! Before you go annnyyywhere else, give them a try. You WILL thank me later!

I have the car in multiple time to get the foot activated lift gate to work right and it still doesn't work most of the time.

I was looking at a specific Kia vehicle and just wanted to test drive. Jeff, the salesman, made it so easy to fall in love with my vehicle. He was never pushy, which I hate, and was just there to answer all my questions and let me play/look at the vehicle for as long as I wanted, even when they were closing in 10 mins. Finally, I decided I was going to buy the vehicle. Jeff and his amazing late night crew made it as painless and easy as possible to leave with my new "used" car quickly. Great experience and will return there again for future purchases.