Used Ford Escape for Sale in Concord, CA

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Easy to get an appointment, prompt and reliable servicing of my car, friendly and available staff, update and comforting waiting room, as well as complementary shuttle to home and back all have contributed to my continued use of Walnut Creek Ford’s Service Department.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Had to replace a transmission that failed after 39,000, was a couple months over 5 years old, so just out of warranty, and this dealership helped me get some financial relief directly from Ford, ended up paying $2500 instead of $4,000. They made the best of an unfortunate situation.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

I bought mine used really cheap. I'm not a ford fan but I was in need of cheap reliable transportation and boy did I get more than what I paid for. Amazing compact SUV and is very versatile as well as reliable. Been cross country 5 times with it so far. 300,000 miles still running and driving great. Just normal maintenance.

This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Just a simple 6,000 mile service visit at 42K miles on my Outback. Best to make an appointment particularly if you plan to wait for the work to be done. Included exterior car wash at no charge. Service Advisor delivered car at front door of dealership/waiting-area in less than an hour and went through results of multi-point check (Customer waiting area is beautiful and spacious with snacks and drinks). This is a 3 story facility with shop and write-up on first floor and Customer waiting area on third floor (street level) so could be a little inconvenient for people unable to climb stairs. The recent remodel included everything except the shop (a little surprising to me). LanceM

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

Kim called to inform me the part he ordered was ready and I let him know I could drop it off today. Came in around 10 and let me know that he would start around noon and give me a call when complete but it mostly likely he would need til the end of business, which was perfectly fine with me. He also informed me that if there was any complication he would call me. hecalled around 2pm (shocker) and let me know it was done. Was pleasantly surprised since he let me know it wouldn't be ready til that evening. 2 thumbs up Kim. Came into the service area to let the lady know that was here to pick up my car. Looked like she was busy having a conversation with all the guys that worked there (assuming everyone was on a break) I guess she recognized me from earlier since she still didn't say a word but let someone know on a walkir to being a car. She pulled out a paper asked me to sign. Did so and went outside. Kim greeted me let me know everything went smoothly and they even washed my car!!!! Kim is the best!!!!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

My daughter's pre-purchased a lube, oil and filter, and wiper blades as a holiday gift for me. Your service department was on top of it, it was in Don Tuller's file, and he pulled it right up. I was in and out very quickly, and love having my truck serviced. It always seems to run better after washing or servicing. When Don and I went over the findings from the inspections, we found that the front brakes had 8mm left and the back 2mm. It was a puzzle to both Don and I, as we both figured it should be the other way around. I have only had the truck serviced at Future Ford, so Don looked up previous work, and sure enough the front brakes were replaced earlier. I like knowing what is going on, and Future Ford certainly works to find the information needed. Thanks to Future Ford and Don.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

The best experience for buying my first car. Jimmy Jack is an awesome salesman. He made my first experience for buying a car a fun one. Thank you All Star Ford!

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

For anyone who has had previous dealings with Zack Schmid and/or John Salvetti, you KNOW they are the best and really put the importance of quality service and professionalism at the top of their list NEVER had a complaint dealing with Future Ford of Concord!

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

This dealership was great. Customer service was good. Although I wasn't able to purchase a vehicle, they let me know that i wasn't going to be able to do so before even running my credit. They informed on other options and what I should do in the meantime. Dwayne is the guy who helped me.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

Very efficient assistance from the time we entered the office. Amy assisted in working out the financial arrangements and the car was very clean and is running good.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

Requested an online quote for a Ford Explorer Sport from 3 dealerships. The first to respond was Tuli Taufoou, Internet Sales Manager of All Star Ford. I got a text then a call from him within 5 minutes. He was very quick, knowledgeable, professional, approachable and very pleasant to deal with. He patiently laid down all the options based on my price point. The transaction went very smoothly. When my vehicle arrived the following day, I didn’t have a ride to the dealership. Tuli offered to pick me up even on his day off. A week later, there was a minor discrepancy in the contract. Instead of me going to the dealership to re-sign the papers, Tuli brought the contract to me. Now, that’s great after market service! The finance manager, Lucas Green and the customer relations officer, Staci Hardt were both very nice and professional as well. By the way, did I mention that All Star Ford beat the price of all the other dealerships? Kudos to Tuli and All Star Ford. You, definitely, have gained a loyal customer.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.