I had my F350s air conditioner worked on about 10 months previously since they were half the price of 2 other facilities I had taken my vehicle to. They did an excellent job on the A/C.
Then in January (2 weeks ago) I was using my A/C on an unusually hot day. Heard a loud pop then saw and could smell smoke coming out from under the hood. I returned the pick up to Gullo hoping the A/C was still under warranty. The problem turned out to be unrelated to the previous repair (simply blew an O ring and dumped all the freon), however they repaired it free of charge.
I would have been satisfied paying a couple of hundred dollars for the repair, so needless to say I was very happy when they fixed the problem free of charge. Jason Ryan Reed has always been up front and fair on anything I have had to have repaired.
2017 Ford Escape Titanium Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I always give Jeff Cantara, our sales associate, high marks in service, price, friendliness and product knowledge! Signing papers now on my 3rd vehicle from him in the last 4 years! We recommend Gullo Ford and Jeff all the time!
2018 Ford Escape SE Review
by Happy from Northumberland, pa
March 21, 2019
Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,
I have been to many dealerships for service and sales. I decided to take my vehicle in for service to Munday Chevrolet after many bad experiences t other locations. All service advisors are very nice, there is only a couple of senior advisors, One in particular a lady name Connie, is always on the move and she always answers all my question. I like the fact that they don't lie to me and are up front and forward. I will continue going in for service and most likely I will be purchasing a new vehicle.
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a drive-out price commitment over the phone, I would not do business with that dealership. Ken gave me a drive-out price over the phone with no qualifiers. And, when I went to the Planet Ford to drive the vehicle, the dealership honored the price given over the phone. I would have walked if the price changed, even in the slightest way. 2) Never felt pressured by Ken to make the buy commitment. He answered my questions and was extremely patient. 3) The post-commitment process was efficient and almost pain free as those things go. 4) Every person on the show room floor that I interacted with was pleasant and helpful. I assume most where salespersons. They all treated me as if I was their personal customer, even though they were not connected to this sale. It made a lasting impression. I applaud the culture that I experienced at Planet Ford.
All I can say is that if Henry Ford were still alive today, he would be extremely proud of the Planet Ford team. They represent his name and preserve his legacy with integrity. The entire Planet Ford team was amazing. They were informative, caring, honest and very considerate. Charles Parks and Neli Jimenez worked hard to find me a vehicle that matched all my needs.
Juan Barcenas was the icing on the cake. He was very thorough, and answered my thousand questions with grace. His hard work and diligence got me my leather seats!!
And finally Trey. He explained with deatil every function my new car was equipped with. This is the first time I have ever bought a car and actually new what all the buttons meant and how to use them.
This is the first time I have had a good car-buying-experience. My sincere thanks to you all.
Oh and thanks for the crawfish! They were delicious - some of the best I've had. ¿
I bought a used car in February 2016. The sales rep Mike was great. He didn't pressure us at all, just let us look around, answered any questions we had and let us make the decision without any pressure. It was a very stress free experience. Mike is a really nice guy and made us feel like family. We got a great price and so far everything had worked out great. I would for sure go back or send a friend. Thanks Mike :)
2008 Ford Escape XLS Review
An opportunity I couldn't refuse
by Chris Su from Albany, NY
April 16, 2019
My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!
The whole experience at Doggett Ford with Ervin Green and his associates was done in a professional manner and expeditiously. It didn't take all day. Everything was an enjoyable experience in purchasing my new 2018 Ford Edge..
2018 Ford Escape SE Review
Very easy to drive. Love it.
by JROC from Lithonia, GA
March 31, 2019
Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.
I have been visiting Joe Meyers Service Department for the last 10 year and their customer service remains outstanding! Ken is my service representative and has always been prompt, friendly and knowledgeable. Great experience every time!
2018 Ford Escape SE Review
by don&ann from Litchfield, Michigan
March 13, 2019
The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
My wife and I purchased a new CX-5, we kept them there late (on Memorial Day, sorry about that) and they were friendly the whole time and made sure we got what we needed.
We looked at a lot of Mazda dealers around town and Joe Meyers had the best deal and were the most responsive to our inquiries. We shall be returning.
2017 Ford Escape SE Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Wonderful experience!!! Great coomunicatiin and quick response to inquiry. Allowed me to test drive car by myself with no pressure and provided car fax before request. I am really enjoying my little convertible that I purchased. All of the staff were very pleasant and welcoming and made this a quick and easy experience for me.
2013 Ford Escape SE Review
Nice and comfortable, fun!
by Sylvia from Slidell, LA
May 13, 2019
So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.
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