This is my first service experience with Mini of The Woodland for changing the break fluid and routin maintenance. To me, a two-hour wait for a routin maintenance is TOO LONG. Is it a standard practice?
Facility is clean and comfortable, but coffee machine is out of the order & snack bar is missing. I have been to other Mini dealerships, and I believe the one in The Woodland can use some improvement on their hospitality.
Rob Comstock has been an excellent help to us in regards to our new car purchase (both of them). We are very pleased with our new Rav4. We cannot thank everyone at Gullo enough for helping us exchange the Prius we originally purchased (which it turned out was not the right car for us) for the Rav4. Please thank Mitch Ericson for processing our paper work twice. Also, extend our thanks to Mr. Grice who spent a great deal of time going over all the features of the Rav4.
We went to Gullo because your on line customer service rating was four and a half stars. I am so glad we did. I'm not sure any other dealer would have been willing to exchange cars after purchase just to make a very short old lady feel comfortable and save while driving. I have responded to Toyota's survey and have let them know how great your dealership was to deal with.
Thank you again.
So my wife, and I went to Weisner on a Saturday looking for a new car. I was still in the car with a bad back, but my daughter was with us and she was helping my wife. They started walking around and looking at cars as a sales man named Jason Burrow, who came out and was just so friendly. Jason asked them what they wanted and right off the bat he went to work. He was straightforward, professional and even added a little bit of laughter and comedy to the process. We were in and out in just a few hours with a new car! I really enjoyed working with him, and I will be back.
Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 2, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.
Good experience good services and customer service
by Tiffany Longardner from Houston texas
October 2, 2018
Came in to get an oil change and I couldn’t figure out where the services department was but Fidel barrientos came and helped me find it he was very nice and respectful. The oil change was very fast and efficient.
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
What can I say Daniel Marshall our salesman was a warm and welcoming . He made this experience one that I will never forget . Everyone was great. I recommend this location in Kingwood. Daniels customer service was truly exceptional ¿¿¿¿¿¿¿¿
I bought my first Toyota over here and felt I got the best deal with salesman, Alex Wier. Other Toyota dealers were asking to much. I will buy my next Toyota here. I’m very happy with my purchase. Thank you
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
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