Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
The people that work at this dealership are amazing. I was looking for a very specific used car, and happened to find one at Jack's, which is about 4.5 hours away from where I live; decided to take a chance and bought the car and when I traveled to pick up the car had my current card break down on the side of the highway about 2 hours away from the dealership. The area that I broke down in was very tiny and had no rental shops open and with no way of knowing how long it was going to take my car to get fixed I was stranded. I called Jack's to let them know what was going on (expecting that I was going to have to stay at a hotel until Monday and then come and get the new car). Greg at the dealer ship actually came to pick me up. Most places claim that they'll go the extra mile for customer service, this place truly does it! Everyone at the dealership was extremely nice and the whole buying process was simple and easy. I would highly recommend Jack's as the place to buy a car or have any work or detailing done.
Very happy with the Ford Escape!
by James from Fox Lake
December 28, 2018
The Ford Escape has excellent gas mileage for a compact SUV! It handles very well, sporty and has a responsive acceleration from the turbo feature. There is actually a lot of room in the back to put all my camping gear!
When you like the meal at a restaurant you'd go back, when you like a movie you'd watch it again. When you like the experience of,..say, buying a car at a dealer, you'd return. I would go back to Cochran Subaru-Butler and Associate Brandon Fehl. Brandon has earned my trust,something I don't extend easily, especially when making the decision on a car. Brandon was recommended by a friend and I heartily pass that recommendation on. Brandon knew what I wanted and the price range and it fit to a tee. ....And like I said, I would go back there again.
by Mack from Az
January 4, 2019
It has been an amazing car no problems. Plenty of power for what it is. It also does pretty good on gas. It’s been a great little family car for a small family. No problems whatsoever.
This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
by Strider from Ringwood, Nj
December 17, 2018
This SUV met all my needs. From styling in the exterior and interior. I was a little hesitant on buying an SUV that had a four-cylinder but the echo boost engine provides more than enough power and torque for any situation that might come up. The tow hitch option is a must and the storage room when the seats are all down provides plenty of storage when trying to transport larger items like rims and wheels.
I was met at the door by Rich Wall. Discussed my lease options and found the perfect fit. The entire experience was quite pleasant. I'll be back for another.
2013 not a great year for this car
by Ry98 from LITTLETON, CO
December 20, 2018
This car had a lot of mechanical issues, and I'm guess it's because this was the first year for this design. I would recommend getting at least a year before or after 2013 for this model, just to try and avoid these issues.
Purchased a 2015 Hyundai Genesis here. They were very prompt, accommodating, and great to work with. The follow-up and service has been excellent. I worked with JD Almonte and he was great, make sure to request him.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
This car is very reliable
by Kristi from Harrisburg
January 10, 2019
I love this car. The style and comfort is good. It's clean, gold color is easy to spot in parking lots and the car is good on gas
Mitch was very helpful and provided all information I requested. In my opinion he went beyond expectations since I had not bought a new car in over 13 years. In addition he was very patient and paid attention to all my questions.
Love my Escape
by Cavsfan86 from Mogadore, Ohio
December 27, 2018
I have drove an escape since 2003 and it will be the only kind of car I buy. I love the comfort and style of my Escape.
I’ve been a customer of Robert Clay for years, and have purchased several vehicles from him including the 1500 Silverado I leased yesterday. He is very professional and down to earth, he will work with any budget or any number you give him. I can’t express how much I respect him, thank you for everything Rob!!!!
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is my second Escape
by Blu 2 from BATTLE CREEK Michigan
December 29, 2018
I had a 2009 loved it now i bought a 2016 Escape could nt be happer roomy great pickup very good on gas love the new design and the backup camera and i can sinc my phone to bluetooth im in heaven.
Went to price a Sonata and left with perfect car and good pr
by Mhbmk2 from DealerRater.com
November 19, 2018
Gabe did a fantastic job of selling us on a new Sonata without being too aggressive, he made sure we were provided with options at various prices to get exactly what we wanted. Definitely recommend Gabe and this dealership
Happy lst time Ford Owner
by Judi happy camper from Prescott, AZ.
December 31, 2018
I loved the way it drove, the comfort, the looks and the price. Very happy with the sales people at Findlay in Prescott, AZ and how hard they all worked to make sure I got the best deal.
Very pleased with the service i received.Garrett the service advisor was very helpful
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
Chris did a good job of explaining the problems / options and was able to work around my schedule. The issue was diagnosed accurately and the work was completed in a timely manner.
This car is fun to drive and responsive.
by NCgirl from Reidsville NC
December 22, 2018
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
The entire experience was great. Everyone was very helpful. Would recommend Pinnacle to everyone. Good follow up. I felt very comfortable in the dealership. They made you fill special.
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.