My husband bought me a 2018 Ford Fusion on February 14th. He said this was the by the far the easiest car buying experience he has ever had. He also said he was impressed with his salesman it was raining and he came out in the rain and helped him find vehicle. Great job my husband and I would definitely buy another vehicle from you and will recommend you to friends. The bonus I love this car it is awesome!!
I did not end up buying a car from here ONLY because i ended up chosing a different one they did not have it stock. But the attention and time that Leon in sales gave me prompted me to write this. He took time out to keep checking up on me and helping me. I wish they would have had the car i bought just so he got the credit!
We ordered the exact vehicle we wanted and the staff was very informative and patient during the process. We were very pleased with the service and all the helpful staff when the truck was delivered. Would definitely use this dealership again.
I recently bought a 2013 dodge avenger from Steve Marsh milan tennessee Phillip Mcknight was awesome salesperson he went above and beyond to help me get financing with not the best credit score the whole team was very friendly they even provided coffre and popcorn ehile we waited and a lounge with tv I am very pleased with way I was treated and with car I will definetly buy there again Thanks guys for all your help!!!!!!
My husband got work done there last month and was happy with the work so I came here for a tuneup a few days ago. They had me in and out fast and the technician was friendly. He even offered some tips on how to get more life out of my tires. I will definitely come here again.
I came here last week for A/C work on my truck. I was sure it was going to be an overly expensive and bad experience. I couldn't have been more wrong. The price was reasonable and the repair guys were very helpful. They also warranty their work. I'm glad I came here even though I bought my vehicle elsewhere.
The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
Victory Honda made the process of getting a car very easy. We worked with Jeff Wardlow and purchased a Honda HR-V. Everyone at the dealership was very helpful and nice. Would recommend this dealership!
Dealership has a friendly, hometown atmosphere, clean, well stocked, with many options.
We love our CRV-EX! Thanks to Aaron (ACE) Lacefield and his knowledge of the features and options available, and his ability to explain them, we found the perfect fit. No high-pressure sales pitch, just friendly, down-home service. Ask for ‘Ace’. He earned our business and our appreciation.
General Sales Manager Gianni Ladaga was great as well and worked with us to complete our purchase at a fair price. We enjoyed talking with him and left with a great deal on our new Honda, and a new friend.
Finance Manager Chase Edwards completed the paperwork quickly and efficiently to get us on the road in our new Honda.
Beginning to end, this was our best car-buying experience ever!
We were in the market for a used Range Rover and had some pretty terrible experiences with other dealerships. It was so refreshing to find Martin Motors and work with Adam. We live over 3 hrs from Martin, TN and Adam even came and meet us with the car. This is a dealership with awesome integrity. Wonderful experience!! We will use Martin Motors from now on!
Very Helpful and Great Service, Stopped in dealership because my truck had problems and had no appointment was great at repairing my truck to get me back on the road. The service writer Nancy was very helpful and is a great benefit to this dealership
Mr. Ford, customer service, was awesome I appreciate the attention that I received, I needed my oil changed and other services on my car, he asked questions and listen to me and said no worries I will fix it , I left their with a peace of mind knowing I had been given the best service I would definitely recommend Mr. Ford. Thank you Sincerely.
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