Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
by Strider from Ringwood, Nj
December 17, 2018
This SUV met all my needs. From styling in the exterior and interior. I was a little hesitant on buying an SUV that had a four-cylinder but the echo boost engine provides more than enough power and torque for any situation that might come up. The tow hitch option is a must and the storage room when the seats are all down provides plenty of storage when trying to transport larger items like rims and wheels.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best small SUV I've found.
by Sireofmany from Moorhead, MN
November 20, 2018
I would definitely but again. This is an excellent cast. Very comfortable. Rides well. Lots of bells and whistles because I bought the Titanium model.
I just recently bought a Ford Fusion from Carmax of Hickory, and the team of professionals were just that--professional. We found them to be upfront and efficient.
2013 not a great year for this car
by Ry98 from LITTLETON, CO
December 20, 2018
This car had a lot of mechanical issues, and I'm guess it's because this was the first year for this design. I would recommend getting at least a year before or after 2013 for this model, just to try and avoid these issues.
Seth met me in the parking lot. I had hit a deer and totaled my car, so I was in a "situation". I explained my financing, credit, and payment options. We looked at a used car, and I even test drove it. When I returned to the dealership, I was told I couldn't get approved for a used car, but could get approved for a 2018. I was shocked! Needless to say, I came out with a better deal than I had planned. Everyone was friendly and accommodating, and not pushy at all. Overall a very pleasant car buying experience!
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
I received excellent service from Town & Country Ford's Service Department. Service from start to finish was outstanding. .
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Giving me a weekend to think about it, went in on my day off, test drove several options, decided to stay with my Ford Escape! Thanks Adam, for searching for the car of my choice, even the color! Then Daniel had the time to go over all the new tech in the car with us!!
Reliable and Enjoyable so far
by escapedriver from Regina, SK
January 1, 2019
Bought this vehicle used about a month ago to replace a vehicle I had totalled. It is fun to drive and has lots of space and is comfortable. Looking forward to driving it as long as I can
Bob was great to work with! He was able to do the recall repair, oil change and inspection- and got me out the door quickly. Thanks for the great service!
Very happy with the Ford Escape!
by James from Fox Lake
December 28, 2018
The Ford Escape has excellent gas mileage for a compact SUV! It handles very well, sporty and has a responsive acceleration from the turbo feature. There is actually a lot of room in the back to put all my camping gear!
My experience was great. All the people I came in contact with were very helpful and helped me get a great deal on my fusion
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
Noah greeted me in the car lot as I was looking, typical thing to happen at a dealership. However at no time while talking to Noah did I ever feel pressured, obligated or judged. That was a great feeling of relief and allowed me to enjoy my car buying experience unlike most sales members that I have dealt with in the past. Noah always got me an answer in a timely manner and never left me waiting or guessing. I truly appreciate everything. I???m a few days behind on giving him a review due to work obligations but anyone looking to buy a car, I will send his way first. Thanks Noah and the rest of your team.
This is my second Escape
by Blu 2 from BATTLE CREEK Michigan
December 29, 2018
I had a 2009 loved it now i bought a 2016 Escape could nt be happer roomy great pickup very good on gas love the new design and the backup camera and i can sinc my phone to bluetooth im in heaven.
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
Very professional and trustworthy. Environment was clean. Mike went out of his way to buffer out a scratch on the car before I came to buy. Worked with me and my dad to figure out the money/banking situation on a Saturday. VERY helpful!!!!
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
The staff truly tries to help every customer that comes into this dealership. Marsha has the heart of gold and truly is passionate about what she does. I truly believe if she could get everyone in a car regardless of their circumstances, she would. Continue to do what God has called you to do!!! Great Job Marsha and the rest of the staff!!
Best car I ever owed
by Michele-Eagles Fan from Hamilton NJ
November 26, 2018
It’s great. Fully loaded & drives great. I love it. Best car I ever owed. It has everything u possibly want in a car. ’
My salesman Logan was the best ! he is extremely knowledgeable, he understood what i was looking for ! he answered all my questions with precision and ultimately got my new Jetta ! i would recommend him and this dealership to anyone !
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
Very nice place they are very up front and will make sure you get to work and back if your car in getting fixed I like the food there very good cooks very clean and if you have any problems they will help or make it so you can get your car fixed and if you are buying or looking for a new car please go here they work with you I know yes my name Stevie Stuckes
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
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