Used Ford Expedition Max for sale near Cape St. Claire, MD

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Hello John, I'm so glad that you're back with Heritage VW. Thanks for doing a GREAT job getting me into my 2024 Atlas yesterday. You really made my day. You've always worked with my family in getting us an payment that we can afford monthly. My sister is going to be seeing you soon. Please keep up the good work with your excellent customer service. *********

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

My service advisor, Michael, was the best! I had an inquiry about my car and he took the time to check everything and even test drive it. I then had to get a new battery and was lucky enough to reach Michael again and he got me in and out before I could get settled in the waiting room! He was very patient and personable. Great service! I highly recommend him and this dealership!

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

my wife was in the market for used GLA 250. I found one that met her criteria call the dealership in three days later we drove 150 miles to make the deal. The sales person whose name is Marilyn was awesome and they gave us good money for my wife’s trade in. my wife is now driving a 2026 Mercedes-Benz GLA 250 thanks for the pleasant experience

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

Awesome dealership. Billy Wilson was a knowledgeable sales rep. I got a decent deal on a near perfect 2022 id4 pro S. Bravo!

Great experience friday night. Very professional and got us what we wanted at a great price. Not pushy at all. Very fair and easy to deal with. 3rd vehicle from Koons. Any new ford I buy will come from there.

I recently took my 2012 MDX (over 120,000 miles and still going strong) in for service. It was rather late in the day - around 4 pm - and I did not have an appointment. Branden Hayes was my service advisor, and he was able to get my car scheduled for service on the spot. I was going to be waiting for my vehicle and Branden advised it would take 1.5 - 2 hours to complete the maintenance. I sat in a very nice waiting room and enjoyed some light refreshments while I waited. Another Acura employee was walking around handing out Christmas Cards. He gave me one that had a 10% discount coupon inside. The card clearly stated that the coupon must be displayed at the time service is written up, but I immediately took it over to Branden who assured me that he would apply the discount towards my service invoice. My vehicle service was completed in a timely fashion (just under 1.5 hours) and I saved a little bit of money to. I have been using Acura of Laurel's service department since they opened and have always received this type of service. They always make me feel welcome, and the services they perform have kept all of my vehicles running smoothly. I have had four Acuras over the years - an 89 Integra, a 05 TL (my favorite!), a 2012 MDX and a 2020 TLX Technology, which is my current daily driver. All of these were serviced at Acura of Laurel. The TL had over 225,000 miles when I finally traded it in, and it was still running flawlessly. Thank you, Acura of Laurel, for the exceptional level of service that you provide.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

I had a great time finding another Lincoln with Mr. Martin Odom of Bob Davidson Lincoln dealership. He was very considerate, helpful and very patient with me. It was a very good experience. Quality service!

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.

We have purchased plenty of new cars over the years and this was by far and away the best experience we’ve had. We got a fair deal and everything went smoothly. We actually had a good time and felt like we were important and valued. Everyone was friendly and courteous. Definitely will return and recommend to our friends .

Purchased a Subaru Outback. Had a great experience and love the car. Corbin took great care of us and followed up a few days later to make sure we were happy and knew all of the features.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.