Used 2018 Ford Explorer for sale in Bethesda, MD

My buying experience was amazing. They went above and beyond to make my dreams come true. I recommend Mike Robinson for your next purchase. They treated me just like family.

I took my 2001 Lincoln LS in for service thinking if the estimate was too high, it was time to retire the car. Mr. Robert Steele was my service advisor. He listened to my concerns and gave me a honest estimate of what the repairs would cost. It's the first time I went into a dealership where I wasn't treated like I was at the DMV or Dentist office. The repairs came in under the estimate and the Lincoln has not run this good in 10 Years. Mr. Steele is the best! A big improvement from Jerry's Ford. Thank you!

The sales staff listened intently and quickly provided me information on the car I was looking for. Kyle worked with me from start to finish while I was trying in Texas . I flew from Texas to VA to make purchase I have looked all over the country for this car color and features and worth the trip to Malloy ford of Alexandria. great car ! I highly recommend this dealership!

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

The best dealer I have been to in the NOVA area. Their service staff and work are superlative and I will drive the 65 miles to have my truck worked on there!!! Still has a great selection of trucks if you’re in the market.

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

Great buying experience, our salesaman, Shaq was awesome and everyone we made contact with was friendly and knowledgeable. They also have a great selection of new and used vehicles. The Finance manager was great as well. After test driving the cars and choosing the one I wanted the deal was completed in about one hour. We drove 2 hours to get there and it was well worth it !!!

Went to Koons Ford Sterling to get a service. Not only was my service experience above and beyond what other Ford dealers have provided me in the past, they also provide me with an excellent used car buying experience.

The F150 I recently bought has the Shelby Supercharger upgrades which knowingly cause some complexities with emissions. We replaced the O2 hose first, and then the cad converter and all good.

Joe Facen sent me videos of cars on the lot while I was making a decision so I wouldn't have to come to the dealership until they had a car I wanted. His videos were personalized and detailed going over all aspects of each vehicle. This is thinking outside the box with customer service and was a huge time saver for me. Ask for Joe Facen.

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

Chris Vanmeter sales consultant at Tedd Britt of Firfax is the Best, he did answer all our questions, and help us to get the vehicle that we want, even when other Big dealers in the Region turn us down, he is a very pleasant person to work with. Thank you so much Chris, and Mark for all your help. We strongly recommend Chris at Tedd Britt of Fairfax if you're looking to get a vehicle.

Michael and his team made the buying experience as smooth and efficient as possible, thank you very much! I recommend them to anyone looking to make a purchase at the right price and without ANY hassles.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

We stopped by yesterday to look at a BMW. The whole buying process was smooth. We liked that the prices are no haggle- so we didn’t have to waste time on negotiations. Craig was knowledgeable, patient, and very helpful. The showroom was clean and had a nice selection of luxury vehicles. We would recommend this Sterling location to friends and family.

I can't say enough great things about my experience buying a 2021 Lincoln Corsair. The car sells itself, but more importantly, my sales woman made the purchase such a pleasurable experience. It was her knowledge of the car that sold us. She drove a Corsair and could tell us every single nuance about the car. It was evident that she really likes driving her car and her enthusiasm got us excited. But she wasn't over the top about it. I'm in my 60s and that last thing my husband and I wanted was a typical car sales person. Thankfully, we got Samantha and she was such a breath of fresh air. She let us drive one 3 times and patiently answered every question we had. We thought about it, asked some questions, and eventually, when all our questions were answered, we bought it. The word "delightful" comes to mind when I think about our car buying experience. If you're thinking of a Lincoln, definitely work with Samantha.

I recently purchased a new Toyota Highlander 2018 from Toyota of Bowie, and my sales consultant was Fayyaz khan. He was superb. Professional in all manner, knowledgeable of his product and excellent to work with. Fayyaz is easy to work with, understands the informed purchaser mindset, and is ready to support the sale in every way possible. He was with me till 1:30am to provide me all the services that was possible for him. He is simply the best! KHAN made my purchasing experience the best I have had in the new car market. Kudos to FAYYAZ and the entire Bowie team. Well done!

Need more team members like Marty, a real customer service type of guy! No problem can not be overcome, when dealing with him. I recommend all my friends and family to go see Marty, when it comes to buying new or used.

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

We just bought a new Ford F-250 this weekend. Ahmed was the best salesperson I’ve ever had the pleasure of dealing with. With the tight market for trucks we were not expecting to find the right truck that day. Thanks to Ahmed we found the perfect truck for us. Our buying experience could not have been easier. Ahmed got us into the correct truck for us at a really good price. He took the time to listen to us and show us what we wanted and needed. No pressure. He never tried to push us into something we didn’t need. Just gave great information. Chris Brown in financing got us a great deal on financing and was also a joy to work with. I couldn’t recommend anyone more highly than Ahmed and Chris!

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Very good services and great staff. I really liked that they also give you follow up calls about the repairs.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Overall customer service was great. Special shout out to Ty for going above and beyond to ensure the repairs were done right! I would definitely recommend this shop for your vehicle service needs.