Used 2018 Ford Explorer for sale in Bethesda, MD

Buying a car is like welcoming in a new family member. You want everything to be perfect and in place for the new arrival. Being a straight shooter and requiring honesty and integrity I have to say THIS was the BEST place to find that and more. Paul was SO above board and quick to reply with questions and concerns. This dealership has a great family atmosphere and positive energy. If you truly need a quality car LOOK NO FURTHER. We are over the moon happy with our new arrival ;-)

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

mr. cohen and staff made our purchase fast and easy as possible.very good experience.the sales manager also made our experience as painless as possible.definately one of the best if not the best car experience in my 51 years. thanks guys.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Derrick was great to work with! We found a Ford Bronco Sport we were happy with which turned out to be our top choice for a car. After checking out a few different cars, we returned to Koons, worked with Derrick, and walked out with the car we were hoping for.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

We bought a Bronco here and had a great experience. Especially appreciated Parris going the extra mile to help us. We arrived on a busy Sunday, and Parris jumped in to help us see the cars and got the car we bought cleaned, gassed, and ready to go and was a real pleasure to work with. The sales manager also worked to get us the car we wanted even though it was in high demand and not initially available. Thanks all!

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

Michael did an excellent job working with me. I was quite satisfied with his professionalism and courtesy. Buying a car at Koons was easy and smooth.

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

I recently concluded a months-long process of finding a replacement for my 2016 S-Line Audi Q5 due to its increasingly uncomfortable seats. I looked at everything, including the new Q5 but narrowed it down to the Lincoln Nautilus or Range Rover Velar (in fact, I had a factory order for a Velar until I test drove the Nautilus). I'm not here to speak bad about any of the other Lincoln dealers in the DC area, as I've only interacted with a couple others in my search, and even then not much. (One seemed good, but was very Ford-centric with only the Sales Manager seeming to really know the Lincoln brand, though he was indeed very good and quickly took over the test drive process and sales discussion, but the other was so clueless about Lincolns that the two sales people I talked to didn't even know that the Nautilus was an MKX refresh, not a full redesign). There are two things upfront that make East West special. First, they are the Washington area's only Lincoln-only dealer. They know Lincoln sales and service (though they can service Fords as well) inside and out. And second, they are a second generation family-owned Lincoln dealership. As far as I know, they only own this one place and you get the personal attention and service one would expect from a really good small business. You never get the kind of corporate aloofness one can sometimes find from an AutoNation or MileOne dealership, for instance. I'm not saying they can't be great dealerships as well, but the feeling is different. Two particular shout-outs to Vince Trasatti, the upbeat and loquacious owner-partner that runs the place and who seems to be everywhere and is always interested in chatting with clients and fixing problems, and Anly Renda, East West's Business Development Manager who answered my internet inquiry and then took me all the way through the sales process. Here're some of the reasons why the sales experience was so good: - I decided early on that I wanted a Black Label, which reduced my options to just a couple or three dealers in the DC area. But I was able nevertheless to negotiate an incredible deal with East West. It never felt confrontational and they never treated me like a somewhat captive customer. - Initially I thought I wanted a change in wheels, something Lincoln doesn't permit for Black Label factory orders. In my dealings with other Lincoln and Range Rover dealers (I had wanted to make a wheel-swap on my Velar factory order as well), no other dealer was willing to go through the headache of what would essentially be an aftermarket swap for a new car purchase, but it didn't even phase East West, and they were even willing to give me a credit for the swap. I eventually fell in love with the Black Label wheels, however, so late in the process it became moot. - To get me my car quicker, they were willing to amend an existing vehicle they had on order for lot sales, rather than putting in a new retail order. That pushed my production date ahead by a full month. - When nevertheless my vehicle got stuck in one of Ford/Lincoln's infamous delivery delays (it was part of a group pulled aside for additional inspection), after just a couple of weeks of the delay they ordered, unbeknownst to me, a second vehicle in my exact -- and a little unusual -- specifications, to try to get it to me as fast as possible. Ironically, they both ended up arriving at the same time. - In December they signed me up for a Lincoln incentive, and it came through at its maximum, $3000 good until they end of that month. I should have been able to use it, but the delay killed it. When my vehicle arrived they spent a lot of effort with Lincoln to get the incentive reinstated. I was willing to go forward expecting it was impossible to do (after spending time on the phone with Lincoln myself), but East West made it happen. There's lots more, but these are some examples of the incredible experience I've had with them so far.

My new car shopping experience at Fitzgerald Toyota Gaithersburg was enjoyable, thanks to the knowledge, service-mindedness, and patience of Chris Ogene and Devon Davis. I would highly recommend the dealership for all your Toyota car-buying needs. Chris and Devon rock as took care of the entire process efficiently, with care, transparency, and speed. Five stars for flawless customer service!

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

Chris Vanmeter sales consultant at Tedd Britt of Firfax is the Best, he did answer all our questions, and help us to get the vehicle that we want, even when other Big dealers in the Region turn us down, he is a very pleasant person to work with. Thank you so much Chris, and Mark for all your help. We strongly recommend Chris at Tedd Britt of Fairfax if you're looking to get a vehicle.

Sergio has helped me two years ago for my car and here I am today getting a new car with him. Thank you Sergio for everything you have done.

I really appreciate the prompt, courteous service that I receive at Brown's. They accommodate my schedule when I request service. Everyone is very helpful and pleasant.

Very good experience. Elijah Stepney was our Product Specialist. No pressure, relaxing experience, all questions explained and everything about the car. Manager and Finance, excellent. I have to say that this is my best experience buying a car.

Excellent, fast, happy service as always when getting my car serviced here. However this time I needed tires. I shopped at 3 different places and believe it or now…Jerry’s had the best pricing by far. All 4 new tires, alignment, state inspection, and new blades in just a few hours and at a very nice price at that! I highly recommend this place!

Great people, great service and great deals!! the experience her was very good. the sales and service team are very professional and helpful. they really take great care of their customers

Highly recommend visiting Heritage VW and seeing Naz! I already knew what I was coming in for but Naz made the process seamless and enjoyable. Extremely knowledgeable on the product and polite. Definitely a dealership that will go out of their way to make sure you get what you want and leave happy!

Naz Islam was great throughout the entire buying process and help me get a great deal on my Volkswagen Passat! First class dealership!

THE JBA Staff was exemplary and amazing. I am a disable Iraq and Afghanistan Vet with cancer and the staff were able to help me choose a truck that was suitable for me and my family. I will definitely have friend and family buy from your dealership.

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.