by Mariannak...returning customer from Hicksville, NY
August 8, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
I walked into Hassett Subaru and was greeted by Aladin Omar. He was very thorough in intruducing us to the Ascent, including a test drive. From start to finish Mr. Omar made our decition to purchase the Ascent very easy. Our complements to Hassett Subaru for having such a delightful employee. Jose Gregori
I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
I came here for a new car again for the third time and was not disappointed again. Rajib aj Miah was amazing saved me time he knew I came from Staten Island made everything easy and fast and I got a great deal he knew my budget he explained the car to me.
Bought a Rogue 2017 in 2017 of June. no problems. and the sales consultant Rajib Miah was the most helpful person, still till this day he calls and makes sure everything is ok with my billing and car. thank you, Koeppel and your amazing staff.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Having used Scarsdale Ford Parts & Service for my 2007 Escape (not bought there), I was pleased to buy my new 2018 Escape there. Though it is not a super-large dealership, they do everything the larger places do, plus a bit more. My salesperson was terrific and knew almost everything about the car. I’m very picky and when I asked if the car needed premium gas, she even double-checked with service people (other dealerships said yes—which it doesn’t). Additionally, they have a lot of loaner cars available, which is helpful for service issues.
The pricing was competitive—and slightly better than I expected. Since I have used heir parts and service on my 2007 Escape, I am already anticipating an easy service situation.
Our experience was positive in every way. Our salesman, Owen, worked patiently with us to insure that we received the best deal possible on the purchase of our new Ford Escape.
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