Purchased a preowned 2015 Nissan Sentra with very low miles and priced great. Carfax was available to review. We live about an 1-1/2 hours away. Talked with Alex Stanley over the phone and he was able to make a deal with us on our trade in. They held the car for 4 days till we were able to make it in. No disappointment here. The car was out front waiting on us to test drive. It was clean and ready to roll. Brandon Brady helped us with the test drive and paperwork. Very patient and helpful with all of our questions. Super pleased with the attention to detail throughout the process. Highly recommended. Very easy to deal with. See Alex Stanley or Brandon Brady and you won't be disappointed. These guys are great.
Poor follow up. No return calls. Promised repairs.
by Cindy/Randy from Weirton WV
June 6, 2018
Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps.
We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls.
This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.
The employees of this particular dealership were very nice! One of the owners even introduced himself and thanked us for stopping in. It felt more family friendly- even had a couple sweet, gentle dogs walking around & playing!
Steve gave me a very reasonable price for my trade and work with me to get the best deal. I will be back in the future. Very professional!
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