I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
I bought a 2017 Charger and Bill was great during the buying process. I had a number that I really didn’t want to go over and Bill got me where I wanted to be with the number. It was a pleasure dealing with Bill
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
by WICKSTROM CHRYSLER JEEP DODGE from BARRINGTON, IL
November 23, 2018
This is our second vehicle purchase from Wickstrom and Eric Jensen. After we made our first purchase I knew I didn't want to go anywhere else and work with any other salesman. Once again we can't say how great Eric made the entire process. Thank you so much for always making the process a no-hassle easy experience.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
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