My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
I specifically went to Driver’s Way to buy a car..
by Linda from Exodus Farm
November 20, 2018
I specifically went to this place to deal with Tim Shaw. I found similar vehicles at other dealers, even right next door - but they didn’t have Tim. So I didn’t look any further. I trust him. He is an honest man who truly tries to fit the person to the best car for them.
My only let down was that I left $140 ‘hidden’ in my trade in - and I forgot to get it. One of their employees found it, took it and left the empty money bag. I wish everyone there were as honest as Tim.
I am enjoying my new CR-V Touring I purchased from Tim Shaw. I will be bringing other friends there to buy too.
In the past I have been turned off by the car buying experience at dealers and so have purchased my last several auto's from the owners. This was the first time to visit Driver's Way but will not be the last. I like their business plan and have recommended them to several friends. Research their internet site and give them a try. Cash Helps. Ron Mck
My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!
I highly recommend Adamson Ford for your car needs. Sully was our dealer and he created a no pressure environment. When he didn’t know something he told us he didn’t know and imediatly went and found out the right answer. He went above and beyond during our car deal. We will be back to see him.
My experience was excellent super easy and straight forward. Robert and Fred where very helpful made the trade and buying process very easy. I will definitely be getting my next car from them and Adamson Ford.
Spoke with Norris prior to coming in to tell him my interest. He gathered information and sent to me. When I went in was greeted by a very nice receptionist, and met Norris. He had information we discussed about truck options. The manager David came by to meet me and offered any assistance needed. Norris showed me different vehicles and was very knowledgeable about the different packages, answering all questions without pressure. We made an excellent compromise deal and he sold me a truck for my husband!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I first purchased a used vehicle from Jason at Benchmark in July 2016. Jason was mindful of our time and he lets us explore the vehicles with absolutely no pressure. The paperwork was easy with no garbage clause like the spot delivery scams some dealerships use. At that time we did look over the Rams but, while impressed, we were not ready to covert from Silveradoes. Then the new 2019's came out. We went t5o Benchmark first but Jason was not there so we jsut browsed but they did not have what we were looking for that day. We visited every dealership from Meridian MS to Anniston, Al and up into Tennessee and down to Montgomery looking for that special one. Most dealerships I was not impressed with. We are old school and like to see what we are buying. Most of the sales people knew nothing they had on their lot. They didn't even know what came on the Ram Rebels - I was told that you could not get 4 corner air suspension or Panoramic Sunroof on the Rebels. I honestly can not remember any of their names because they simply did not make a lasting impression. We decided again to visit Benchmark and asked for Jason - I remembered his name because he was one of the few that seemed to always know what was going on and made that lasting impression. He came out, seemed happy to see us and was able to answer our way too many questions. He did not have to go and look up what was on the lot because he knew what they had. He pointed me right to my new Ram with the suspension, e torque and sunroof I wanted. Simple when a salesperson knows they product. AND he got us to purchase our first RAM! Goodbye Silverado... Again, negotiation was fast with paperwork a breeze. And we were in and out in record time. Benchmark and Jason are a winning combination...
Over the past 50 years I have bought over fifty cars and most of them from the Gargus Dealerships ( Courtesy GMC/Buick today). Wayne passed a few years back and turned the reins over to his grandson Josh. The Gargus desire to treat every customer like family continues today. They are the very finest dealership that I have ever experienced and their sales and service departments can’t be matched by anyone. I drive over two hours just to trade with them but the experience is well worth it! Dealing with the Gargus family may just change your mind about buying a car or getting one serviced. Also, if you are a Yukon Denali enthusiast like me the new 10 speed transmission is the best GM has ever developed. I just traded my 2016 for the new 2019 and not enough can be said about how seamless and smooth the new 10 speed is. WOW...what an improvement. Hope this review helps you and sorry for being so verbose. However, everything I have said is true.
Purchased a new GMC Sierra and had an enjoyable experience at Courtesy. I would highly suggest you work with Mike Johnson is sales and/or Richard Gulledge in internet sales. Mike meet me at the door and was quick to help get me the truck that I wanted. Mike is an obvious hard worker and was my advocate throughout the entire process. He is friendly and passionate about what he does. Richard Gulledge helped us out on the pricing of the vehicle. He was up-front and fair, no games. It was clear that the goal at Courtesy was to please the consumer and establish a long-term consumer. That is exactly what they did with me and my wife. If you are in the market, I would highly suggest Courtesy Buick GMC in Trussville.
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