Our C-Max Energi 2013 model year Ford received its 40k service and windsheld was replaced.The rock crack occurred recently from flying rock from roadway while driving near Auburn,CA. The service and auto bodyshop/glass departments did well on doing the 40k and windsheld replacement.
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
Just bought my second car from this place, great experience. My parents bought there cars here when I was little and now I am. Friendly staff and they always are willing to take the time when I come in for service or sales. When you go ask for Ark, he has been there for at least 12 years. Willing to go the extra step.
Crystal S.
2013 Ford Explorer Limited Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
It was a very quick and hassle free process to buy a new Dodge challenger. Salesperson was very helpful.
2013 Ford Explorer Limited Review
Love this car for my family of 7
by MamaSnuggs from JANESVILLE, WI
April 2, 2019
5
I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!
Very personable, Paul explained the service and its benefits. I didn't want to purchase tires with this service, because the last time Ford quoted me tires the cost was $1,400, which was crazy to me. Paul ensured pricing on Michelin tires and called the tire vendor who I typically would go to, which was 30% less than the previous quote.
Also, I dropped my car off and needed shuttle service to work, the shuttle was going to be delayed for a good period of time, so Paul personally drove me to work...real nice gesture.
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
My experience with your service and sales has been without a doubt pleasing. I have purchased or leased as many new as used vehicles from many dealerships throughout the years. This includes all the Big 3 and many Toyota vehicles. Of course with the purchase of two Rangers, a 4x4 and a GT, two Explorers, and two Expeditions-many of which were bought from your dealership, Ford (I have one parked in the street, one in the driveway and one in the garage right now) is my favorite brand. I feel that I am qualified to state that your dealership-you know come to think of it the dealership that I purchased my first Ford from is no longer in business, this was SSF Ford, to get back on the subject, your dealership is the best I have ever used.
2016 Ford Explorer XLT Review
Moving to the high life.
by Chuck & Diane from Shermansdale, PA.
May 12, 2019
5
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
My service guy was very helpful. I had my car there for it's regular service. The day before, I had accidentally run over a piece of debris on the freeway. It had pushed the protective panel under my bumper up. I asked to have it looked at and assessed. My service guy said they would have to probably charge me a half hour to fix it. When I checked out, he informed me that they had pulled it back into place, and secured it as best as they could, but it was not fixed 100%. He recommended that I take it to a body shop, because the part really needed to be replaced. He didn't charge me for the incomplete repair. That's old-school American business ethics. We need more businesses operating from a morally centered set of ethics like that.
Thanks Downtown Ford,
Dave Petsick
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5774 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2017 Ford Explorer XLT Review
Great features, comfortable and reliable
by DavidMSN from Madison, WI
March 11, 2019
5
The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
My initial online enquiry was responded to promptly, and when I called up, they made me comfortable enough to come in to the dealership. I got a fair price for my trade-in and I left with a vehicle I am very happy of, an Infiniti M56. Thanks Al (salesman at dealership). I highly recommend these dealership.
2008 Ford Explorer Eddie Bauer Review
This Car Is Amazing
by PattiB from Durango Colorado
April 27, 2019
5
Incredible room, front and rear air/heat, absolutely spotless interior and exterior is in great shape. Drives like a champ. I feel so safe behind the wheel of this vehicle. Great Experience with salesman Bill Fountain at Durango Value Autos!
The sales person Edwin is the true definition of what world class service is. He was attentive and followed through. We worked with Sam for the financing and he was through and didn't gives the run around. Efficient and good service.
2013 Ford Explorer Limited Review
I absolutely love this smooth ride!
by Stella from Fayetteville
March 27, 2019
5
This car is a great ride and met all of my needs! Great for commute or traveling. Offer plenty of leg room as well as head room.
I purchased a 2016 Malibu LS from Anthony
Morales at this dealership. Anthony was very courteous and efficient the whole way through! He gave me all the information I needed to make an educated decision for my purchase. Tara, from the finance department was very nice and easy to deal with. Both of these individuals should be commended for their low pressure approach to sales. I would definitely recommend this dealership to anyone, and would not hesitate using them again, myself.
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
I came in after service dept had closed for the day with a broken window/door mechanism that had just broken. The staff was great, since my car needed to stay overnight (as the window could not be raised) and it was supposed to rain; they put my car into their service area. I live in sonoma, so I needed a rental car; they set up a rental car with an agency 3 doors down the street and with a discount. I was lucky they did as with the Superbowl starting soon, most rental cars are at the SF airport and few are left for locals. (per the rental car agency) They finished the repair quickly the following day and did an inspection as well, which was timely for me as my battery was going as well. Great experience, timely and I could not be happier.
thanks,
2017 Ford Explorer XLT Review
Great midsize SUV
by jlw74 from Carlisle AR
March 3, 2019
5
Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.
Found this dealership while looking for a Tahoe/Yukon, test drove 6 vehicles at their facility, purchased a Yukon from them, excellent experience would highly recommend this dealer
2015 Ford Explorer Limited Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
My experience at Future Ford was nothing short of a blessing😇, meeting with the sales team over the course of the interview to find out what Future Ford could do for me, it felt like I was talking to a group of people that I've known all my life, it seemed like we were just out of touch for a while and was just catching up, everyone I spoke to was empathetic and understanding, they wanted to make sure that I didn't leave with what I came for.🚘 They have done everything in their power even to help me, even bending over backwards 😅which I must say is kind of difficult for me at my age! 😆😆😆 I couldn't possibly think you guys enough, everyone at Future Ford, Brian O'Brien, Derek leggings quite a dynamic team, to these two I am in debt from the love that I have received from the both of them. I would highly recommend everyone that I we'll meet in the future and all my friends to come on down to future Ford and get an amazing deal on an awesome car just like I did! Five stars is too low of a score for them, even a perfect 10 is too low for this dealerships team! They have earned 100% in my record book! Everyone there is awesome! I think I might walk a few of those payments and so I could say what's up to the the crew! Thanks for making me part of the family, seasons greetings and blessings to everyone there Merry Christmas and may your New Year be wonderful! Yours truly, Ocie Smith
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I was expecting to possibly leave my car overnight, but my guy probably lit a fire under someone???s butt so that didn???t happen. He also filled my tank with gas, since my issue was someone vandalized my nozzle intake. My service turned out wonderfully, unexpectedly! Thank you so much Future Ford. Also, I purchased my vehicle here almost three years ago (it had 52K miles then, now it has 102K), and this is the vehicles first incident. Love my 2011 Escape. Thanks again!
2017 Ford Explorer Base Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
I have been searching for a new Ford F 150 for a few months before I tried Future Ford of Sacramento. I had a unique situation with financing, bad credit rating but Stan Thomas of Future Ford helped work out a deal that was amicable for me. I got a great deal on a STX and I love the truck. This is my second new Ford F 150 I have purchased, I am a Ford guy and I still have my 2004 Ford F 150 XLT with 180k mi. and it still runs great. I feel you just can't go wrong with a Ford. If it wasn't for Stan Thomas, this deal would never have happened. He and his manager, Randy Emerson worked hard for me even coming in on their DAY OFF to assist me in my purchase. Thank you Stan and Randy!
2017 Ford Explorer Limited Review
Great vehicle
by TJ from Central, VA
March 18, 2019
5
I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.
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