No Hassle, Smooth and Fast Car Buying Experience
November 6, 2018
Friendly Ford just delivered the most hassle-free, fast and easy car buying process that I have had in my lifetime on the trade-in of my 2002 F-150 and the purchase of a 2014 F-150. I submitted the request one evening via cars.com, was contacted by Lydia Hughes promptly the next morning, met with Joe Catalano the next business day for a test drive and selling process, and drove home with my new F-150 the next evening after arranging competitive financing through Brian Grunow. Joe worked with us on the net price, factoring trade-in, in just a couple of iterations of negotiation -- we were clear on our price point and our commitment to purchase if he hit it. Lydia, Joe and Brian were all very friendly, responsive and professional. Joe did everything he could to insure that we were satisfied when we picked up the truck right down to getting our Sirius radio trial subscription running and recommending his favorite channels. Thank you to the Friendly Ford team for a very easy buying experience.