Used Ford Explorer for Sale in Lake Villa, IL

Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best hassle free experience to date. Julie was patient as I decided which model was best for me, was not pushy and was able to answer all my questions. I would recommend Julie and the Napleton Ford team to anyone interested in purchasing a Ford product.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Great service and amazing facility from head to toe. The first time n my life I was able to buy a vehicle without needing to leave over price augments back and forth. It was the right price the first time! Not including the time on my test ride I was in and out with a new car in about an hour. No hidden paperwork, no hard sale pitches. They even dropped off my rental car for me! I highly recommend Wickstom’s it is the way a car buying experience should be!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I was looking a used car and Tom Licata was very helpful and extremely polite in the process. I did not buy a car from the dealership but I would recommend it.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Isaac was very knowledgeable, and explained everything to me. When it’s time to buy a new car, or trade in my truck, he’s the one I’m gonna go to!

Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Kester is wonderful,this is what a professional is supposed to be.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

I really appreciated the additional time and effort that Tyler put in on getting my truck's brakes fixed properly. Even though the final bill was higher than initially planned, the additional $200 was more than worth it. I intend to keep this truck running for a few years yet, and the staff's attention to detail and safety was obvious from start to finish. EXCELLENT JOB.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I have a 2010 Taurus SHO. Devin assisted me with my car service. Devin treated me like I was the only person needing help. Being in the business world for over 40 years I know when you have an A+ employee. That is exactly what you have with Devin. He is the reason why I keep coming to Ford Schaumburg to have my car service for every need. Once again Ford Schaumburg and the staff there have gone well beyond my expectations. And when I talk to my friends I tell them how great this place and especially the people are. All I can say is just keep it going forward.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Needed a second key for the used 2009 Ford fusion that I had recently purchased. Your Service Department did a good job of scheduling me in to get the work done. Got me in at my appointed time. Called me, as they they said they would, when the work was completed. Very satisfied with the service provided and will come back with future needs.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

My salesman, Ismael Pacheco, was great, explained everything and cleared up an error made complete on my part, and he was patient and detailed in doing so. The buying process was pretty quick, with only a delay going into closing of the contract, where I was pleased to see that I was only offered an extended warranty but in no way was pushed into taking it, and I was pleasantly surprised that no paint sealant, rustproofing, ect, was pushed on me. Also, there was a minor appearance issue with the car, almost invisible, and when pointed out it was taken care of within 90 minutes. The sales manager and another sales person also called me to make sure I was happy with the purchase, and I certainly am.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

My salesperson was Walter on Dec. 28, 2017. I knew I wanted to buy a new Buick LaCrosse, but my 2011 trade-in was parked in our driveway needing engine work, and filled with paperwork, soft drinks in cans and bottles, shoes, clothing and family treasures - as I had spent significant time cleaning out my late brother's condominium. He had passed away suddenly and quite recently, and I was still feeling grief and stress. I thought I'd have to keep driving my rental car until I had time to clean out the car, or at least until the frigid weather had passed. But as Walter attentively listened to my predicament, he said he would gladly help me clean out the car, allowing me to drive it to the dealership and offer it as a trade-in. He was true to his word : He arrived the next morning, when the temperature was in the single digits, and happily worked and worked, while my gloved fingers and toes were getting numb, and I'm certain his were, too. I soon brought out coffee for us, and Walter began to jump the car's battery. He tried again and again, very patiently, to persuade the engine to turn over. After about half an hour of trying, he succeeded in starting the engine. Thus, I was able to drive the car to the dealership, with Walter following in his vehicle, to ensure that I made it safely. Once at Napleton’s Schaumburg Buick GMC, he proceeded to gather paperwork together to complete the sale of a new Buick LaCrosse! HOW does one thank someone who goes this far to help??!

I think 20 years of owning it speaks for itself. I still own it even though I just purchased a Ford edge brand new 2018. I am really torn as to whether I should keep my old Ford or relinquish it to someone who needs a car.

I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I worked with Barrett on purchasing a new vehicle. He was beyond helpful in every way! Through the entire process - every single person that I spoke with was helpful and smiling! Great dealership, great people and I will definitely be back for future purchases as well as be bringing my existing vehicles in for service. Great job done by all!!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I bring my car,for all it's required maintenance,and any other required work.I have always been totally satisfied with there work.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

In 2004 me and my fiance' welcomed a beautiful baby girl into the world. However, a little more than six months later our joy turned to sadness when my little girl was diagnosed with a rare form of childhood cancer. The next five years were filled with trips back-and-forth to the doctor???s office for check-ups, chemo-therapy and bad news. In the fall of 2009 we were abruptly advised by a team of doctors to move from Green Bay to Madison to improve my daughter???s chances of beating her cancer. Within 48 hours, me, my fiance', daughter and two-year-old son were packed and on our way to Madison???s UW Children???s Hospital. We arrived in Madison and checked into a motel. Unable to pay a security deposit and first month???s rent on an apartment, we had to live in the motel for nearly four months. Unable to make car payments also led to the repossession of our family vehicle. My credit took a beating and we had to endure driving used cars that have broken down numerous times leaving us stranded on the side of the road. I would like to thank Ben for helping me surprise my fiance' with a beautiful 2013 Buick Enclave!

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

Very happy I chose to check these guys out. My car guru, Nick, was extremely helpful and never did I feel pressure to buy. I told old boy what I wanted/needed in a new car, and he gave me options that fit that mold; never looked to put me into something that perhaps made more sense for the dealer or him. At the conclusion of the process he made sure I knew how my new Equinox operated, from simple driving to all the tech stuff this guy would never have figured out on his own. Bill, the Sales Manager, seemed to work well behind the scenes as Nick relayed my requests and demands, and Tommy in finance laid out the numbers very plainly; most importantly he didn't try to "sell" me on a slew of ridiculous add-ons and options. Easy 5 Stars and somewhere I will certainly go back to when the time comes.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price