Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car.
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
Worked with us, no hassle, great service. Eric is great!!
Helped us out when we were in a pinch. We loved the new 18's we purchased.
Fixed Or Repaired Daily
by ZRacer83 from Orange County, CA
December 22, 2018
Love the look, size, and performance. Hate Ford reliability and quality control. Here are a few of the problems we have had: Transmission went out at 5k miles, PTU (transfer case) literally blew up st 22k, radiator fans relaced at 15k, 2 set of xxx Hankook tires thst Ford insisted there was nothing wrong with them, then issued a TSB admitting there were problems with them, headlights developed stress crack, A/C vent broke st 20k, nattery went out in 2 years, sest upholstery clips constantly come undone, and a carbon monoxide recall.
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
This was our sixth purchase from Echelon Ford. Derek Zimmerman and the Echelon afford team made this purchase so easy. There was no pressure and he made sure we left happy and excited about our purchase.
Comfortable & fun to drive
by Mustgofaster from Arlington, TX
October 29, 2018
So far we really like it. Purchased it as our primary family hauler. It is considerably more roomy & comfortable than the competition, particularly the 2nd and 3rd rows.
I had a really great experience. I was really nervous. But the sales person Libby C. Made me feel really comfortable and that helped a lot. She made sure I was happy with everything. She made it painless. Everybody was really friendly and helpful! Thank you to all!!
The candor of my salesman was a refreshing change. He explained everything in a no nonsense way. There wasn’t the usual back and forth to the manager.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love this vehicle.
by Wid4 from Racine, Wisconsin
December 26, 2018
Always loved Ford Explorers. And once again this one has not let me down. I would buy this again too because ford puts out a great reliable product.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
First time owning one so far it’s awesome
by Harleygirl65 from Canonsburg, pa
November 10, 2018
Roomiest vehicle I have ever owned. Very comfortable and drives great. All the whistles and bells you could ever want. Vehicle looks brand new and it is a 2016
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
I could not be happier. There was no pressure in buying. I got a good deal. Everyone treated me fairly and respect. They were great.
Everything I was looking for in an SUV
by Christi from Phillipsburg, NJ
November 29, 2018
I raise service dogs and require enough room for a large crate. Many other SUV's are too rounded in the rear to fit a crate and carry four passengers. The Explorer fits all of this very nicely. Great SUV all around.
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
My wife and I went to buy a used vehicle, had no pressure from any sales people, took all the time we wanted to look around the lot at their vehicles and there was a lot to choose from you could also check them out on their website . Ashley was very helpful and told us take all the time we needed and let her know if we had any questions. After we decided on what we wanted we were driving in home the next day very satisfied thanks to Ashley Jay and Preston
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
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