I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
This is the fourth vehicle that has been purchased from Citrus. I have had it since 2013 I believe. All service done at Citrus as well. I must admit that I have had a couple of Service Reps that have been less than acceptable, however I keep coming back because on a large scale I am satisfied. This latest service was not cheap, however the Service Rep, Dean, explained everything to me and then did not increase the work to be done as I had previously experienced. He was informative, accurate and most important to me courteous and friendly. When I return for more service I definitely will ask for Dean. He was a pleasure to work with and an asset by far to your service department....
Joanne was amazing and helped me get exactly the deal I wanted. She was funny and invested in my case. She made sure the finance department was able to get what I wanted and did not stop until I was satisfied
Ahmed from Ford of Upland Was extremely helpful and knowledgeable about our purchase. Answered any and all of my questions no matter how small or difficult. He made the whole experience easy and pleasant. Everyone at the dealership was kind and courteous and made you feel very comfortable.
Walked onto the lot to just browse their selection but knowing exactly what I had in mind for what I wanted. Moe helped me browse and we found the car for me. It wasn???t my dream color but the features inside surpassed my expectations and made up for it. Zee got right down to business and cut me a great deal! Happy with my experience here.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
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