Matthew Trexler is the sales person who accompanied us while looking at cars. He is very friendly & sharp; he answered all questions & offered suggestions. We'd also like to acknowledge Jermaine Washington, Chris Dupont & Rich Miles for making this a pleasant buying experience. We are very pleased with our new Subaru Outback. Great folks & a great dealership. We'll certainly recommend you to folks that we know.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Love my Ford Explorer
by EH Explorer Fan from Winchester Kansas
December 19, 2018
I have purchased many vehicles and nothing else compares to my Ford explorer!! It is a smooth ride. The interior is so roomy and comfortable. The third row seat allows me to transport the entire family. Love the safety features.
We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
the improved ford
by lewluv from philadelphia, Pa
December 13, 2018
this car has grown on me over the years, and the handling has improved greatly, and now some way, I will own one for my family and myself!
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
Reliable. Quiet. Looked good. Loved that 4 WD.
by Karen the Ford Girl from St charles
December 24, 2018
Plenty of leg room. Lots of bins/cup holders. Reliable. The only problem I ever had was sloppy liftgate shocks as the vehicle got older. Nominal cost to replace. Held it's own in a T Bone collision with a large vehicle.
I was pleasantly surprised at the professionalism shown at the Salem BMW facility. Craig was not only extremely knowledgeable but courteous and fun to talk to. It was one of the best car-buying experiences I have ever had!! Thanks you Craig and Erin.
Great vehicles for 100k+ miles, then average.
by biffmalibu from Minneapolis, MN
December 9, 2018
Strong engines, good 4x4 and overall good styling. As with all Ford/Mercury products of this era, they are prone to electrical issues and the dreaded transmission solenoid issue but the engines stay strong forever and there is a fix for the trans issue that lasts quite some time.
I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
by Bobhadababyitsaboy from Milton, MA
December 19, 2018
Have 215k on it and still going strong for a 15 year old car. Very reliable. Transmission was replaced at 175k, but otherwise has been very reliable with only normal maintaince and minor repairs. Very minimal rust for its age for here in new England where cars tend to rust out fast. I feel ford has better quality steel and parts that hold up better from rusting than say that of a GM product.
I highly recommend them!! Easy to deal with and their cars are really nice!
Bought used for a winter driver
by Charles from Great Smoky Mountains
December 26, 2018
We bought this car used with 128K miles on it to use as a winter driver. I wanted a V8 engine due to reliability concerns with the V6. The car is very clean, and drives as it should. Fuel economy is worse then expected, at 14 MPG combined driving. The 4.6 3 valve engine produces more then ample power (291 HP) for this car. I'm used to a Mustang GT Premium with 475 HP, and am not disappointed with the Explorer. These engines are prone to valve train noise at idle, and this one is no exception. As for the vehicle, quality is good where it counts, such as the structure of the vehicle. Trim quality is poor in places. Handling is very good for an SUV. The 4x4 would have benefited from a limited slip rear differential.
Jeff was awesome with me today. He gave me no bull and was just all around a a great guy to chat with! 100% recommend!
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
As usual, going to see Jeff and having him sell me another car is like going Christmas shopping every day. Jeff makes car buying alot of fun and simple. I always Appreciate how Jeff has fun in the process.
We Love our new car!
by Brandon from Haleyville, AL
January 6, 2019
We love our car so far. Great room for me, my wife and kids. Plenty of room to hold all of our sports stuff as well. Great handling and the gas mileage is real good for the size vehicle.
I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is second to none! When it was time for a new car, I chose Salem MB based on my history of great service. Needless to say I have found that every person in the dealership is exceptional! I dealt with Gayle. She was friendly, hard working, and a consummate professional! I just can???t say enough good things about my experience at this dealership!!
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Very pleased with our visit. We worked with Jon and he made it effortless and smooth. We kept them longer than they were open, so they were very accommodating. Definitely recommend buying from them and ask for Jon! We???ll be back for our next purchase.
Love My Explorer!
by Stephleigh from Leawood, KS
January 2, 2019
I use this vehicle for so many things! From work, carting materials around for training and workshops, to hauling my kids and their friends to and from activities, to hauling my daughter's wheelchair and/or walker when she needs it-- the Explorer does everything I need it to do in perfect comfort, smooth ride and style. This is the second Explorer I have driven and this time we went with the Platinum package. It is insanely luxurious from the seats with built-in massage to the ability to change the color of your ambient lighting-- Ford has thought of it all!
This was the third vehicle I have bought at Power Chevrolet. Great service and will buy here again! We had a little issue with this truck and they fixed it!
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
I’m currently a college student and this was my first car I’ve bought myself. I have driven in the snow with my ford and it’s one of the best cars to drive in the snow. There’s also a lot of room inside the car and you can store a lot of stuff inside. I would really recommend this car to kids who are looking for their first car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.