The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
After a poor experience at a dealership in Maine, I made the 2 hour and 15 minute drive to Laconia and Irwin’s to look at a Certified Pre-Owned Prius. My experience was outstanding and the prices were surprising in a good way. I ended up with far more car for almost $2,000 less than I would have paid here in Maine. I HIGHLY recommend making the drive, not only is it a beautiful drive, it’s also totally worth the buying experience.
It is refreshing to know that not only does the dealership offer the best pricing around, but also has knowledgeable sales staff like Josh Beachum and Michelle Whitney to step you through the process. I am very pleased and excited about owning our new RAV4 !
Bill & Diana York
I LOVE the Irwin group! When i thought i was stuck in My old car, and lost all hope with finding a new to me car, Erik Faro restored my hope! I’ve never seen a person work so hard for me to give me the satisfaction i wanted. When all other places gave me the run around and denied me, Erik got me approved and made the buying process a dream! Other dealers I’ve sat there for over 4 hours.... i was literally there about an hour and everything was done. I want to thank Erik for everything he did for me. If i ever need another vehicle I’ll be going to Irwin’s for sure! Totally worth the 2 hour drive!
They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
We shopped hard across multiple states for a specific used vehicle and Heritage CRUSHED the competition on price and value. Also they offered the best extended warranty contracts we've found. Honest and hardworking sales staff (Tony Baptiste :-) -- a totally positive buying experience! We'll be back next time we need a used vehicle for business or family.
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
Very happy with the staff at the dealership. Went to other Ford dealerships and picked this one to buy my new vehicle. They had a good amounts of choices to choose from in the vehicle I was looking for.
They listen to what you need answer all your questions about the process and the vehicle, they are patient won't let you drive off till you understand everything.
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