I dropped my car off with wiring damage. Justin explained to me clearly what the damages were and kept me informed throughout the whole process. He had my car done completely done sooner than expected. I recommend this shop to everyone. My husbands car is still at the Dodge dealer since October 24,2018. Justin and his team had my car completed to me less than the time I expected!!!
Maurice, sales Manager and finance manager(sorry forgot their names) did a great job didnt hassel me no annyoing phone calls after I told them give me a day or so to make sure I had all my stuff together.
We had some awesome sales people helping us today, especially Rory Vanderheyden! They helped me and my mother get out of a bad contract with Honda, they were able to take care of everything and meet us a price that we can afford. We were so worried about the extra fees that we would have had to pay to Honda for turning in our lease, but ford took care of all the fees for us. Thank guys!
Kyle was very helpful and informative on everything he was trying to show me on the Ford Fiesta he helped me get the price that I wanted and very knowledgeable about everything I wouldn't hesitate to come back and buy another vehicle from him
Angela Salvatore did a fantastic job making the car buying experience smooth! Easy going and informative- but not afraid to ask for what Inwas wanting and what was holding us up from getting it done. Jarrod also was helpful in getting this tonthe finish line. Prior to me getting here Louren- Customer Care also deserves kudos for being thourough and staying in touch to get this started!
Very pleasant to work with was knowledgeable about your product no high pressure I haven owned a new vehicle in years and she explained how the new gadgets worked and the llatest techno stuff and was great showing how it worked.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!!
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
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