My husband and myself was very please with our deal we got at Nelson Ford. The salesperson Eric Friedhoff and Danny Hutchens were very helpful in helping to make our trade smooth. Really appreciate these guys and their help. Thanks
My husband and I had the best experience buying a new vehicle from Eric Friedhoff. We started out looking at new SUVs, then used SUVs, and back to the new SUVs. Eric did all the research and found just the right one for Don and I. The entire Nelson-Ford-Mazda treated us just like family. Thank you for a great experience.
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
My husband and I had a wonderful experience today when purchasing our new car! Ryan was very knowledgeable, professional and honest with us about purchasing our new vehicle! I got the car of my dreams today and I couldn’t be more excited!! These guys are all top notch!! I would recommend them to anyone interested in purchasing a vehicle!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
The Staff at Modern Infiniti are Professional, Informative, and Eager to Support their Customers. I had a scheduled appointnent in the service dept. The service process was efficient, and was not time consuming.
I was offered a beverage, and was directed to the very accommodating and clean, service waiting area. Which offered guest wifi, and cable television.
"To Infiniti and Beyond" :)
Looking to purchase a new vehicle salesperson Tank
by Charles Townsend from Greensboro nc
June 2, 2018
Tank was very knowledgeable new his product knowledge I would give him a 10 great person if you're ever interested ask for this gentleman he goes by the name of tank wow does he know his product. This salesman went Far and Beyond he helped us all the way I showed my wife everything I promise you I will recommend this gentleman to everyone. They beat the other dealers about $4,000
Sales,serve and body shop, all are fantastic. Low key and e
by loveford from DealerRater.com
November 5, 2018
This is one of the best dealerships, i have ever worked with. Bought 2 cars this year and both experiences were awesome! Service and Body shop visits have also been superb. The entire team works well together in service of the customer.
This dealership is by the best I???ve been to in my lifetime. Jerry Bowen is a straight shooting, no nonsense salesman. He was upfront, honest and trustworthy. We???d go back over and over.. thank you Jerry!
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