I purchased a 2016 Fusion Hybrid last year. Very good experience with sales staff.
Recently was in for routine service, and the service staff was great, had my car ready when promised. I also used the shuttle service, which was so nice.
Great dealership, great people!
I have been doing business with Sunnyside Ford for years.The complete staff from top to bottom are first rate.The service department is highly capable for any repairs.Sales people,especially Bob Ford are friendly and very knowledgeable.What more could you want.Great prices,no hassle,quality service.
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
I went to Framingham Ford to service my Lincoln MKZ and my experience was truly exceptional. From the friendly and knowledgeable staff, to delivery of my repaired vehicle which was washed... I would return to this dealer in a heart beat.
Very Good, Lou explained the repairs in detail. Was friendly and offered advise on general maintenance. He was this way with everyone who came in to have their cars serviced. PS the car drove better than it had in years.
Lisa Boraccino was amazing from the beginning to the end of my car-buying process. She made the experience of trading-in my car a breeze. If everyone had her as their agent when buying/leasing a vehicle no one would ever be nervous or hesitant again. She is warm, kind, and efficient. I would not hesitate to recommend Lisa and the rest of the Gervais Ford team to anyone.
Every call was responded to and on a personal level, Customer Service from all was top notch. Sales associate Lynda was very totally involved in my satisfaction and was very personal and was willing to go the extra mile to ensure my satisfaction. Very trustworthy service.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
I recently bought my first new car from Muzi. I walked on to the lot not knowing exactly what I was looking for in a new vehicle. The salesman Scott was very personable and helpful. He made the whole process easy and a bit fun. I would reccomend this dealership for anyone who is buying their first new car!
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