I would recommend everyone that needs a new or used vehicle to visit Ed Rapien at Jim Trenary Ford. He found the vehicle I wanted at another dealership and traded them to get me the vehicle I wanted. He fully demonstrated every option on my new vehicle for me. Thanks Again Ed!! :)
It's pretty nerve racking purchasing a car sight unseen from 9-hours away, however Dave made the entire process easy! Dave answered all of my questions and fulfilled my requests in a timely and professional manner; qualities that only one could expect from an expert such as himself. Even though I had only spoken to him on the phone once and the rest through text message, I knew that I was in good hands. I would highly recommend Dave to anyone that would like to purchase one of Dean Team's fine automobiles, but has any qualms due to distance. I can only imagine what purchasing a vehicle from him in person would be like!
Upfront and honest salesman. Very friendly and knows the business. Very knowledgeable and very straight forward.
They will sell you the car you want, not the car with the most commission or the car that maxes out your budget. Knows the credit industry and answers all your questions
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
In the beginning everything was going well and I had a great feeling for these guys. However, everything changed when I didn’t want to vehicle that they wanted to sell me. I went to trade in my car and get a newer model of the same care just with a few more options. The sales person brings me a write up with 4500,00 down and 506.00 per month. I counter offer with 2000.00 down and the sales person stated they would get back to me in the morning. The next morning came and I didn’t receive a call from anyone; 12:00 noon I called to speak with my sales person who stated he didn’t know what was the deal because he was not in the off the day I test drove the car. He then requested time to look over the application and stated that now I would need 12,000 to 14,000 down in order to do the deal. Needless to say the car was only worth 18,995.00 so I have no idea of where that math came from. However, if you going to shop here good luck because you will definitely need it.
I was searching for a used SUV, late model, and they gave me a few options for what they had available. The sales assoc. was very knowledgeable of the inventory and helpful in searching for what I needed.
Was in and out with my new truck in less than two hours. In that time we took three different trucks out for a test drive, was approved for our loan with a much better interest rate than we were anticipating and they processed our trade in with a very reasonable offer. We had a very rambunctious 2 year old with us as well as our 8 year old and they were very accommodating and understanding. They had Capri suns for the kids and turned on cartoons for them also. Out of our recent car buying experience this was the best by far! I hope we don’t need another vehicle soon but if we do this will be our first place to go. It was an hour drive but very worth it.
Brooke S. George-Miller
Our family can't say enough good things about Midwest Motors. What a great team and service after the truck "Big Red" was purchased. Our entire family will start using Midwest Motors for servicing our vehicles without question! Thank you
John, the salesman, and Meg, an owner, were a great help and made the stressful buying process as stress free as possible. John and the rest of the staff never tried to upsell me on a more expensive vehicle. I will recommend to friends and family looking for used vehicles.
John Stahl was great to deal with ! Very experienced !
by Lawman from DealerRater.com
November 27, 2018
Lou Fusz Ford in Chesterfield was a very pleasant buying experience ! Our salesman , John Stahl , a 35 year veteran of the business, knew the product, made us feel like old friends, and I`m convinced gave us the fairest and best deal possible ! Also kudos to the finance guy, Mike, and the General Manager ! All in all a great experience ! Highly recommended !!! Lou and Marsha Williams
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