My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
by IsaiasIN from Indianapolis,IN
November 5, 2018
This car meets all my needs and wants. It’s a fuel efficient sporty car. It’s all I could have asked for. I would definitely recommend it to a family member or friend.
Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.
by bc from Muscle shoals, al
January 14, 2019
It's an alright vehicle. It can jerk when going up hill or down, it speeds up after you've already decelerated, and it's cramped. Other than that it's lovely and the features are the best part. Internal lights, Bluetooth connectivity, aux cord capable
Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
Reliable and Inexpensive to own
by EmilyDejewski from Nokomis, Florida
December 11, 2018
Great value with respect to mileage and repair costs. I recommend this car for value seeking drivers. I have owned many economy vehicles and this car rates among the highest.
We have purchased two vehicles with Auto Retail Group ARG in Rialto. We have dealt with Danny and the process was stress free and painless. Literally went in and was out in less than an hour with my second vehicle. Thank you Auto Retail group , keep being great. We love you guys
Wife loves it
by Rfrontman18 from Stryker, Ohio
October 13, 2018
It is a little small for my taste but comfortable nonetheless. It is perfect for my wife though. Nice and sporty and kinda quick. Great color and nice wheels.
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Ford owner for 30 years
by NaCm from PA
December 18, 2018
I wanted a more eco friendly car with better gas mileage and take up less space. The feista titanium had all the bells and whistles! I bought this 2013 feista titanium in July 2016. After 6-9 months I had double clutch issues on recall but didn’t understand that’s why the cars performance declined. The dealership has replaced it twice and the continued problems and time I have had to go back and forth to deal with continued recalls, has been a ford owner turning sour to loyalty. I am disappointed that ford has not attempted to make owner assist to replace their mistake to keep loyalty. Instead there is much legal process, paperwork and months to come to a possible solution.....
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Transmission is junk
by Rattattack from Ohio
December 27, 2018
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.
by Roland from Dekalb, Illinois
November 15, 2018
This used car meet my expectations. Though some of the device feature doesn’t work but surely it makes the worth and MPG is great as it’s fuel efficient. I am looking forward to have a safe driving on snow season since it is a small efficient car.
Great service, competitive pricing, and I appreciate all the follow up after buying the car.
Very safe car
by JC from Tijuana, Mexico
November 9, 2018
This car met all the expectatives I had, except the interior space, as the leg room and shoulder space is too small for five people. But in power and safety, I am very satisfied.
Oh, the Bluetooth has his days, not allwys relliable.
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Unstable on highway
by Greg W. from Detroit, michigan
January 4, 2019
Shifts left to right on highway, not enough leg room, engine knocks when cold. Great gas milage, 32 mpg average. Has been reliable so far.
Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I
I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.
Good For The Price
by West98 from Covington
December 7, 2018
Small, reliable car. Cheap on insurance. Good amount of trunk space, but cramped inside the car. Not flashy, but not trying to be either. Great starter car for new drivers.
I have only owned it for a week, but so far it is great! It is very comfortable, although I have not sat in the back seat. : )
It is a better quality and a much sportier than the Ford Fiesta was when it first came out.
Small and compact car. However, as a secondary car, it does serves it function for commuting purposes. It is a good value for the money.
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