Used 2020 Ford Fusion for Sale in Fishers, IN

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Great visit. Sales staff was friendly and helpful. Answered all questions we had. Worked to get our monthly payment where we needed it to be.

I applied for financing on their website, which was very convenient so that the process would be sped up when I got there. Within an hour, Matt Miller called me with an offer. He was great to work with and took care of business quickly and efficiently. He was also very friendly and a pleasure to work with. When I got to the dealership, I test drove the 2009 Toyota Prius I was interested in. I fell in love with the car but had a concern about a little white box dangling by the tire. Immediately upon my return, Dena took a look at it and took it to the back to get fixed. She was fabulous! They got it fixed in about 10 minutes and it was good as new. Then I went to financing and filled out paperwork, and the man (I can't remember his name, short brown hair and brown beard) was excellent at explaining what each form was. He even told me about a better warranty package that I otherwise would not have gotten. I'm glad he referred this to me because it covered electrical things like the battery, which is very important in an electric car! Overall, this was a stellar experience. In less than 24 hours I've already referred 2 of my friends to this company, and I will ABSOLUTELY be back for my next vehicle. I had a fabulous experience. Thanks Matt and team! :)

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I bought my mercury from you 4 years ago. When I needed service I told them I was working in Tipton. Would they come get my car and bring it back to me when finished. They did I paid the delivery man. It was perfect. Actually I need to make another apt.

Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.

Michael in sales was very helpful, had car waiting for me. Prices were a little high but neg. down to a fair deal.

No problems whatsoever, even after the sale, they went above, and ask to see Brian Minner, he is the go-to guy in sales, very sharp when it comes to the vehicles he is selling, very polite and cordial, and will do you an awesome job! cannot say enough about the guy, he was there at least till 10pm, and it only took so long because of my negotiation over the price lol! Go Skillman!

Bill was great! He searched for a car for me and called me many times for discussions. Thanks

3 Words. Chrissy Burton is Amazing!!! I didn’t purchase, yet....but my time was well spent, the staff were all attentive, and she will be my sales Consultant when it’s time!

Everyone is polite and helpful. I feel my car is in good hands. I am asked if I need a ride to and from work. I appreciate that.

The people from the front desk to the mechanics are professional AND nice. I've never had an issue with the work that has been done for my Pacifica over the last 12 years. They service reps keep me on track as to what maintenance needs to be done and they do not try to get me to agree to work that is not necessary. I find this fact alone enough to keep me a loyal customer.

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

Was looking for a 2015 or 2016 Ford Edge AWD, Gene Lewis Ford had listings that fit my needs but I was reluctant to drive from Mooresville, Indiana to Lebanon, especially with all of the dealers in Greenwood, Mooresville and Plainfield. Boy am I glad I did. I started off by using their email and a phone call. Told them what I was looking for and what I was willing to pay, they were happy to help me. I ended up making the drive and met Debbie who stayed late to show me the car on Saturday, no pressure , friendly and very knowledgeable. Told her I would think about it in Sunday and get back with her on Monday. Monday morning I sent her an offer and terms and she got the job done ! When I picked up the car she had it detailed tank full and that my expectations were met. I have bought a number of new and used cars and I have to say that Gene Lewis does it right! Thanks to Debbie for meeting or needs and she has earned Gene Lewis Ford a new customer

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

Rick Whitman, my sales person, did an excellent job. He was very responsive and professional. All staff I interacted with were professional and helpful.

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

The service took less time than expected, everyone that I talked with was very pleasant.

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

Excellent customer service experience! Left my car to fix the AC and change tires ! I had to take the car back for better alignment but they took care about it with no resistance at all . I’m very happy with service I got .

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.

Great customer service! My car was in for a recall, but they found another problem while it was there. They had it fixed within a few hours! I was able to leave my rental car there so I didn’t need to get a ride to pick up my car. Allen and another gentleman offered to help me switch my kids car seats and everything from my rental car to my car. Great customer service!

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

Gead costumer service gread experience really amazing inventory I bought a 2015 Chrysler really frenly and easy fast on paperwork I was in and out in 45 minutes really happy thanks

This car is a great family car. It has 3 USB ports, navigation, heated leather seats and a turbo. This is my secon fusion. Love them. Selling to get a truck.