Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 28, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
The folks at Al Spitzer Ford have been great to deal with. Tim in Sales, Nick and Drew and their team in Service provide a family friendly experience. They go the extra mile to satisfy our vehicle needs. The Service department has helped us obtain tires at great value for three cars. We surprised the Service Department one day with five us in a loaded car just starting on vacation. We had an an unusual noise that concerned us and they gave us priority for an immediate fix.
If an individual were looking to purchase a new or used vehicle, I would highly recommend AL Spitzer and sales associate Kevin Fleck. I had a wonderful experience in my search for a used vehicle and had no issues. Kevin was extremely knowledgeable and went above and beyond to make sure I was comfortable with my choice and had all the information I needed going forward. One of the best parts was that I never felt pressured into anything. I would definitely recommend this dealership as well as asking for Kevin to help guide you in your new or used vehicle purchase.
Very helpful, contacted me right away about my credit app and vehicle inquiry. Asked questions to try to get me into a car that I wanted. Did not buy from them as they were a little over priced but very grateful for all their help and understanding.
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
My husband & I went to Donnellvof Salem to purchase our 2nd Ford truck. Because of the excellent service we received for our 2010 F150, we knew we wanted to purchase a new 2018 tere also. Our sales consultant was very knowledgeable and treated us with courtesy, patience, and sometimes humor.
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