I recommended Bob Bell in Glen Burnie, the process to buy my car was easy and there was never pressure to buy additional warranties.. They fill my gas tank!!!
Best sports car value for the money
by Tom from Palm coast
December 13, 2018
The 2016 ford mustag GT California Special is absolutely gorgeous. The interior of the car made me want to have the CS. The seats, dash, stripes and wheels all make this unique and extremely comfortable.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
Sexy and fun to drive but also dependable
by Mustang Sally from Huntsville, AL
December 24, 2018
Terrific car, fun, dependable, sexy. I will buy another one. A/C works great, handles smoothly and not expensive to own. The new body style is the best ever.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Mustang EcoBoost Cinvertible
by Stangvert from Spring Hill
January 4, 2019
Tons of tech, quiet ride, great gas mileage, high resale value, handles awesome, great Intercooled turbo power when needed. Quiet with the top down. Love my pony
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
The most fun and enjoyable car I have ever owned.
by Eddie913 from Clayton
December 10, 2018
This car is a joy to drive. a spunky mustang convertible that is an absolute blast to drive in the summer time with the top down. I am always turning heads and getting complemented on the car.
Bernadette Pinder was our awesome sales woman. She has great knowledge of the cars available at Al Packer Ford. She was patient with us as we decided. She helped us all through the process.
Very reliable and fun car!!
by StevieGee from OrangeCounty. CA
December 31, 2018
I was leary in 2010 thinking about going back to a back to a domestic brand after 23 years of Japanese and German brands, but have not been disappointed.
The 5.0 GT Premium has been very reliable, fun, economical at a combined 22 mpg, and fair maintenance costs.
The only drawback is that the insurance has gotten pricey after a ticket hit my record.
Nathaniel Burgess really helped with my decision. Had me drive different versions of what I wanted to make sure I got the right SUV. Answered all questions and was very patient with my back and forth on models. Got a great vehicle at a great price.
2018 Eco Vert Auto Mustang (4cyl turbo)
by Andrew from Waller
January 9, 2019
Bought Premium, it has all the bells and whistles. The only thing I don't like is the cup holders are not covenient and the back seat for extra guests sit in the wind with the top down. No complaints.
Peppy to aggressive when its needed, comfortable, customizable digital dash.
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
by Sportfan from Youngstown
December 26, 2018
Mustang GT 5.0 Premium 2015, sport car and really nice one. I have purchased this not since long time ago and I like it but, because of my relatives coming to me in town, I need enough space for them inside the car rather than just Doors.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!
by Ken from Raleigh, NC
December 28, 2018
I love my Ford Mustang, after renting several mustangs over the years and owning a 2004 I treated myself to one of the most enjoyable fun experiences purchasing my 2015 Mustang a truly beautiful automobile.
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
Right Muffler falling off, not good.
by Mad stang from Houston, tx
December 2, 2018
It was nice until it started to break down and the service manager and manager at Randall Reed Ford in Humble, the customer center, warranty, and all of them turned their backs on me when my muffler fell off the car while driving. I work with engineers as well, and they, the quality department, and I all think it is a manufacturer defect but Ford does not agree and refused to cover the repair.
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
Best hot rod for the money , Mustang GT Premium
by Bill from Cumming
January 6, 2019
This convertible gets looks everywhere we go. Lots of fun to drive too, Roush exhaust sounds mean too. She eats gas however and on trips there are many fuel stops.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
by Oldmanewcar from Wisconsin
December 30, 2018
I love this car, its comfortable and fast and nice looking. Don’t let the 4 cylinders fool you, its 310hp requires restraint. No better car for a long drive, roof optional.
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
Best driving convertible I’ve driven quite solid c
by Bob from Lincoln ca
December 22, 2018
Best driving American convertible made. Great suspension corners flat, great fun to drive. Economic to operate and still has wonderful performance, Ive driven many American sports cars this is the best value available.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Great fun car
by Gt/cs from Ann Arbor mi
December 11, 2018
Have owned several mustangs over the years. Currently have a 2016 california special Gt, I only have two complaints
1, the interior would squeak. Took it to the dealer and they could not verify any issues. I ended up taking the dash apart and put padding where plastic touched plastic. Issue solved.
2, the non pro audio shaker sound system. Meaning the one without the subwoofer leave much wanting in terms of sound.
These are two very minor issues that are easily corrected. Overall I am very pleased with my mustang.
They all were so amazing! I dealt with Jerry their and he was able to get the exact car that I wanted! Their staff is nothing short of amazing! Will most definitely come back in the future.
Enjoyed my '11 Mustang GT 5.0 Brembo & 3.73 rear
by Sport cars fan from South Texas
December 12, 2018
Amazing car, great to track, very easy to go VS BMW M3s (V8 model), day to day driving a joy, very smooth 6 speed shifter and clutch, great handling even with a fixed rear axle (no IRS), much better car than the actual Mustangs, amazing braking of the Brembos, great steering and very reliable for an American car. I highly recommend it.
Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
Nicest mustang i have had yet.
by Gary from DUNDALK
October 28, 2018
Great car for the money. I have had 2016/2015/2014 and this 2011 rides better than all . all vehicles were GTs automatics. Look forward to driving this a long time. Found it on cars.com one late night.
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