Used 2016 Ford Transit Connect for Sale

3 vehicles found
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Used
$18,550 7,824 mi.

2016 Ford Transit Connect XL

Easterns Automotive Group of Alexandria
(877) 452-1921
4.9 (238 reviews)
24 mi. from 20147
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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(877) 452-1921
Happy customer
by Compass18 from DealerRater.com
December 1, 2018
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Used
$17,998 29,393 mi.

2016 Ford Transit Connect XL

Good Deal
HOT CAR
Cowles Parkway Ford
(888) 897-8014
4.4 (589 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automanual
  • Drivetrain: FWD
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(888) 897-8014
Lack of Customer Service and Vehicle Updates
by Unhappy Escape Owner from Stafford, Virginia
November 27, 2018
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine. What gives? Brand new vehicles shouldn't have problems. Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date. We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details. Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Used
$16,649 46,318 mi.

2016 Ford Transit Connect XLT w/Rear Liftgate

Good Deal
Cowles Parkway Ford
(888) 897-8014
4.4 (589 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automanual
  • Drivetrain: FWD
Save
  • Free CARFAX 1-Owner Report
Check Availability
(888) 897-8014
Great service - The way it should be
by Carl Miller from Stafford, Virginia
November 27, 2018
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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