Came to look at a car I found online. After the test drive, I knew I didn't want that car; seat and armrest weren't comfortable. Salesman found another car--this one didn't even have an armrest. I stated this wasn't what I was looking for and I was looking for a car that I would use until the wheels fell off. I could see him getting irritated and he said, "Can't you just get used to the armrest?" I knew specifically what I wanted and what I didn't. Eventually after showing me many cars that didn't fit what I was looking for, he said, "You're gonna have to sacrifice on some of the things you want."
He seemed very irritated that I did research on cars. He gave me makes and models they had on the lot that might work, and I was using a website to tell him if the cars would be acceptable. After a while of telling him no, he stated, "Not that I think that website is lying but I never hear about any of those complaints." This was the final straw. You are a salesman. People are not going to come in and tell you about how bad their transmission is when they are trying to trade it in for another vehicle.
I bought a car I love a week later with EVERYTHING I was looking for. I didn't have to sacrifice anything and I got it $5000 less than cars they were showing me.
I had been searching on-line for months for a Macan S and finally found this one at Porsche of No Olmsted. I shot a quick email inquiry and within minutes heard back from Ken Daugherty. A few quick emails and 2 phone calls later, I had made this purchase. I had never bought a vehicle from an out of state dealer. Ken made this just seamless and flawless. Their price was better than any comparable car I had found with any local dealer. They arranged for a "door to door" covered truck delivery. Ken and I then did the vehicle orientation via face time on phones. I have purchased countless vehicles over many years. This experience was my best ever...period. Thank you Ken! David
It was a very pleasant experience! The Kia staff from the internet sales to the financing itself was a breeze.justin was sweet and very knowledgeable of the Kia product. Richard in financing was helpful and great personality. Will spread the word!
The Kia store in Sandusky us wonderful ! I always feel so welcome! Everyone is polite and very attentive ! The shop guys explain everything to me! I had a mouse get into my filter compartment and Zach showed me everything ! I have always felt intimidated in some dealerships but This Kia store is wonderful, helpful comfortable , clean and they sent me home with a beautifully washed car! Could not ask for more!!
Great speedy service. All employees were pleasant and helpful. Have had dealings with Tester Ford for many years and have never been disappointed. Will visit Tester Ford when I need to lease another vehicle.
I bought a used ford escape. I could not be more happy with mu purchase. Every one was friendly and professional. I had another key ordered and called me when it came in and was out of service within a half hour. The only bad thing I could say is that when I left I was in a hurry, and my gas tank was empty. I only had 30 miles until E. Other than that was great!
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
Josh was very knowledgeable about the Kia Forte leased for my niece. The entire experience was pleasant and not time-consuming waiting for approvals. Would definitely recommend Spitzer for anyone looking for a vehicle.
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