We have traveled all over the US to purchase vehicles. In many cases we would arrive to find the vehicle descriptions were not accurate. This time we were pleasantly surprised to find 100% accurate on the description. Nice family business, easy to work with. Bobby sold us the car and Meta did the paperwork. I have to say this was also a pleasant experience. The paperwork was done in no time at all. We purchased a 2005 Mercedes E Class, drove it home to North Carolina and enjoyed every minute of the drive. Honesty and ease of purchase are their strong points.
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I love my amazing car so much !!!!!!!!!!!!!!!!!!!!
by Manuel Lois Rodriguez from Miami Springs
March 21, 2016
I went today to this dealer to buy a car, everybody was so helpful , everybody was so nice i really appreciated all of their hard work because it is really helpful.I swear if it was possible i would give 10 stars , because they are the best. I would really recommend this dealer to everybody who is trying to find a car , and trust you would really get out of there driving. I am so happy because i already have a nice freaking car, just thanks to them and their hard work ....... I love this dealer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I had the opportunity and the privilege of meeting the best sales person in this world his name is MIGUEL BETANCOURT. Heven help me through the entire process of buying my car. I walk in this place with no credit a repossession on my credit and was able to get an amazing beautiful Toyota Corolla 2015. I'm very thankful that he was so optimistic and did his best to help me. It took lots of patience, dedication and honesty to do what he did. I'm very thankful from the bottom of my heart and I recommend everyone to go to this dealership and look for him. He will will help you as much as he help me. God bless him and his family. Is awesome to see that we still have honest people out here willing to help other people.
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