Used Ford for Sale in Hyattsville, MD

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!

Was in the market for a used car and I come a cross HR auto. I meet a new salesman Sam and it was his 1st week working at the dealer This guy (Sam) helped me out with everything he could. I think I got great service and they were all helpfully. Thank you.. Carlos

This car meet all my needs. Is good on gas (price/miles). Really comfortable with plenty of room for legs. Big trunk and the a/c is the best.

I was pleased that the salesman and the manager at Auto Market both treated us with respect, honesty, and a high level of service.

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

Warranty has a lot of loopholes. The dealers will do everything they can to not cover your claims. Be mindful on their offers for unnecessary services . I have taken the car three times and even though I have extended warranty, nothing has been covered.

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

I owned o e for 8 years and totaled it and found a newer one and had to buy it because I NEVER had any issues with it and loved everything about it. The newer ones have 4 cylinders and mine has a V6. I don’t like the newer ones!

Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.

I just recently purchased a used Lexus from Michael. The transaction was flawless. He was very kind to explain the financing process and also found me a great deal that perfectly matched my wallet. Highly recommended if you are trying to find a quality car for less.

Vehicle has numerous issues transmission, Timing chain, cam phasers, spark plug/coil issues and recalls. Worst vehicle I have ever owned. Read the reviews breakdowns and engine failure,,, Stay away from Ford's Eco Boost Engine,, Vehicle leaking transmission fluid on delivery Quality is not JOB ONE AT FORD>>>PROFIT IS

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I was looking to trade in my older Ford, For a Newer Ford, The salesman was Great ! Big Place ! Lots of Vehicles ( Ford's) I bought a new 2017 Focus, what a nice car ! the transaction, ( trade in ) was fast...great service.... The salesman, made it easy to buy... &.... explained Everything, in good detail ! Thumbs Up !!!

I love this car! It's nice to be able to use electric only while staying close to home and having the option to use gas for long road trips! The heated and cooled seats are a plus! I got a roof rack to add storage, which is easy to put on and take off.

Met my needs... and always a dependable vehicle, love my fords..looking forward to the new bronco coming out, know its going t o be as good as the older ones

The van drives smooth. Decent interior. Like the cage! Make sure you put studded snow tires on for Winter! Spacious in front and roomy in back.

[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM

I am blessed with this little car . It’s great on gas , it’s nice and quite inside. I love the color . It has a lot of pickup and power.

First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.

I love the style. Drives great. Plus wonderful gas mileage. Immaculate interior and exterior. Great sound system as well. Very comfortable. Great heat and air.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

This truck is perfect for big families also very comfortable and fun to drive ford makes a very good product I love my new cat

We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.

The truck rides and handles very good and is extremely quiet . The body looks like it just came off the showroom floor . I am very satisfied with my 2012 ford f150 4x4 .

This car is fun to drive and I loke how it feels, even thought the 300hp can’t compete with the modern cars. The car is sasy to work on as there is such a big community of mustang owners.

I bought a 2004 VW Jetta for $3000 and was treated like I was buying a 30000 car. Honestly this is the cheapest car I've bought and the best I've been treated at a car dealership.

Great work vehicle. Perfect for deliveries and great for new business or established businesses. Vehicle is in really good condition and everything’s works great! Must see!

Worked with Zee. He had a basic approach..."Let the car sell itself". He allowed my 18 year old son, and myself, fiddle around, purposely stall the car to check the clutch, and test drive without being anywhere around. "Just come for me when you're finished". The car was in great shape and cleaned up both inside and out; including the engine compartment. Great experience. Only comment would be ....... provided only one key/FOB. Turns out additional $230 to get a second Key from Mazda. Would be nice if TradeMark would take care of this courtesy prior to the sale.

This is a great car for a family or for any single person it is super roomy and comfortable. This one has sink to play music from your phone or make phone calls and it’s also equipped with Sirius radio

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Wanted something more fun than my truck but still practical. Awd means I can drive it all year and it’s an awesome car that can work for commuting if you know what you’re getting into