We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
This was our sixth purchase from Echelon Ford. Derek Zimmerman and the Echelon afford team made this purchase so easy. There was no pressure and he made sure we left happy and excited about our purchase.
I had a really great experience. I was really nervous. But the sales person Libby C. Made me feel really comfortable and that helped a lot. She made sure I was happy with everything. She made it painless. Everybody was really friendly and helpful! Thank you to all!!
I went to Echelon Ford to purchase a vehicle which I have purchased cars from before. Chris is great to work with, he sat with me to discuss my budget and what I was looking for in a car. All staff is friendly and courteous. They pay attention to every detail through the car buying process, so there are no surprises when signing a contract. They value your business and treat you like a friend not a stranger buying a car. The staff work together in order to find you the best deal with loan percentage and rebates.
Had an excellent experience buying a car from this dealership chip is a long time family friend and treated my father and I very well while buying our new 2016 Ford Fusion. Would recommend this dealership to anyone.
As usual the Echelon experience was both pleasant and professional. Price is always on point and my sales guy Kyle was professional and knowledgeable. I've bought several vehicles here over the years and the experience is always a good one. Sales service and parts help is always exceptional.
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Everyone from Bobbie in sales, John in management, Mike in finance and Tony in service and Bill in service support... we have had an excellent experience. Everyone has been courteous and thorough. They all run a business the way it should be run. Our family will remain loyal customers as they have integrity and real people skills. Kudos.
Helped make my daughter???s first car a great surprise
by Happy Dad from DealerRater.com
October 31, 2018
Randy and the Miller team (John...) provided excellent service in helping me surprise my daughter with her first car. I purchased a Fiesta which doesn???t bring with it a huge commission or profit for the dealership. But Randy took his time with me, helped me find the perfect first car and was flexible with my trade in price. I greatly appreciated the professionalism and helpful nature Randy exhibited. It was in stark contrast to a competitor that I made the misfortune of visiting prior to my stop at Miller. The salesperson had no interest in selling me a Fiesta and literally ran away from me in the lot. Miller was the exact opposite. I will certainly go back and visit Randy and team when I purchase a new car for myself in a couple of years. Thanks Randy and Miller Ford, my daughter is thrilled!
Miller Ford and Randy Taft put us in a new F-150---twice. Randy worked with to get us a beautiful new truck. We took it back for a bed liner and unfortunately it was wrecked by a contractor, who was working on the lot. Miller replaced our truck without any hesitation, even finding a new one with a few more options and at the same price. Thanks Randy and Miller Ford! Gail and Dave
We found my dream car on Miller???s website and our salesman, Randy Taft, worked with management to get us a great deal to make it a reality. It was a great experience, start to finish. And I???m absolutely in love with my new Mustang GT Convertible!!!
Great staff/ great service/great deal/great car!!!
by Rose Cutaia from EHT
September 13, 2018
Sergio was a consummate professional. Knowledgeable, friendly. I felt informed, not pressured. Answered calls and texts even after the sale. Great experience from showroom to paperwork. Have told many people!
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