Used Ford SUVs for sale near Norris, TN

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

Bought aBMW 5 series in less than 30 minutes. Every one worked well with the sale. Slavik was the best salesman I ever worked with in the 80 some odd cars I have bought

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Working with Adrian Brickey was a great experience! Very friendly, no pressure, and seamless transaction! Would definitely recommend this dealer to a friend?s. Thanks!

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

This is really a great dealership to deal with and I absolutely love my new truck! Everyone was very nice, polite and helpful. Would definitely recommend

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Our salesman was awesome and the dealership is also. Great people to do business with!!!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Just had my 2022 sportage serviced for the first time. As my son was in hospital 2 hours away I asked for first available appt. which was within a week.. When I arrived I informed the consultant that I needed to leave ASAP to go to the hospital. They couldnt promise ,but got me out in about an hour and were very understanding to my situation. Thanks to the young men for that.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Elijah our salesman was helpful efficient and knowledgeable.. Process went as smoothly as could be expected. We are most happy with the outcome.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

Knowledgeable and friendly. Good service with quality work. I never have to worry about repairs or service at Toyota of Knoxville. They know what they are doing and provide quality service and repairs.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

I was very pleased with the service I got. I was losing tire pressure every few days. They found a large nail the service dept repaired it and had me on my way in time for my appointment in Louisville.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Great customer service! Greg Taylor is wonderful at answering questions and following up to make sure all expectations are met and exceeded! Very happy with my new purchase!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

I had the pleasure of working with Harley Williamson at Rusty Wallace Kia Alcoa, and I can't say enough about the exceptional experience we had, even though we ultimately didn't purchase a car. From the moment we walked in, Harley went above and beyond to understand exactly what we were looking for, which was a very specific set of features. He took the time to listen, never rushed us, and kept us informed throughout the entire process. Even though we didn’t find the perfect fit this time, we were so impressed with how respectful and kind Harley and everyone else at this dealership was. They truly made us feel valued as customers and helped us explore all our options without any pressure. Their professionalism and willingness to go the extra mile really stood out. We would absolutely recommend Harley Williamson to anyone looking for a car, and when we're ready to buy again, we will definitely consider going back to Rusty Wallace Kia Alcoa. A wonderful experience all around!

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Great people to work with. Quality vehicles at good prices. Will be going back to get another.

I had a 2019 Ford Flex and I loved it soooo much! Once I reached 130,000 miles without any problems whatsoever, it was time to get another car. I found out that the Flex was discontinued! I loved it so much that I found a used 2019 Flex with 7,000 miles and I was so happy!! I am so disappointed that this model was discontinued! It was great in ND snow (never got stuck); great mileage; lots of room; comfortable; navigation; back up sensors, etc. Please bring the Ford Flex back!! In the 38 years since I was married and had 5 kids, this has been the BEST vehicle so far!!

Tim Short Ford in Lafollette is the best dealership around. David Jones has always been my salesman and as long as he?s there, he?ll always be my salesman. There?s an amazing management and finance team that all pull together to make sometimes the impossible extremely possible.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

I loved my 2002 explorer. It was great on gas, lots of room and traveling in it was perfect. It also lasted me 15yrs. I do not like the new curved look. I was so happy to find the flex with that box look I love. I am very pleased with my flex

Service and staff was great. Very professional, communicated well and repairs went great. I have used them for 8 years and will continue since I have not had a bad experience .

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

It says online the 2020 has recalls but if u want the truth type in your vin number and see if yours does even have any recalls or anything cuz my does not and Its a 2020 3 cylinder turbo inline engine and Its a tank def not a evoboom or anything even close to that it's been great and continues to be a great buy at 8 grand I got the best deal in guna find for this gem in a dark gray and nice interior design

Alex was very friendly and knowledgeable in the service department at Ted Russell on Kingston Pike in Knoxville. The man in another department across the service way was also friendly and loaned me a new explorer with 1600 miles on it for a few days. Usually they come to my house for oil and lub service which is a phenomenal convenience that no other dealer I?ve used but this was mechanical problem.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Man these ladies and gents were exceptional. This was my first dealership purchase of a vehicle in my life. They made this process as painless as it could be. It went so smooth I was really in awe. I would definitely recommend these guys if you're looking for a new or used ride. I couldn't be happier. Ty for the smooth transition was awesome ??

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.