This shopping adventure began when the 16 year old car that my 77 year old father drives lost its transmission. My mother and father are in great health but have lost their confidence to make big financial decisions on their own. They wanted me to find them a good car at a good price. Within a matter of days, I was looking at the inventory at The Auto Centre. They had the vehicle that met all of our shopping criteria. A quick test drive revealed that this car, a 2013 Chevrolet Malibu, was the vehicle that we had been searching for. Finding the car was easy. What I needed now was a caring and thoughtful staff that would explain everything to my parents and restore their car buying confidence. We bought the car during a holiday week and dealt directly with Ken and Lorraine. They went above and beyond to explain everything simply and clearly and answer all of my mother's questions. My father is very proud of his "new" car and has been showing it off to everyone. My mother is happy that my father is in a safe and reliable vehicle. I am happy that my folks were treated fairly and that we had such a smooth car buying experience. Thank you Auto Centre!
Sales,serve and body shop, all are fantastic. Low key and e
by loveford from DealerRater.com
November 30, 2018
This is one of the best dealerships, i have ever worked with. Bought 2 cars this year and both experiences were awesome! Service and Body shop visits have also been superb. The entire team works well together in service of the customer.
This dealership is by the best I???ve been to in my lifetime. Jerry Bowen is a straight shooting, no nonsense salesman. He was upfront, honest and trustworthy. We???d go back over and over.. thank you Jerry!
The Ford EcoSport is an awesome ride! A very comfortable seat, great handling, and this smaller SUV can easily load all my gear and pull my 18??? Buccaneer. I also highly recommend Dave Bacorn, a great sales experience. He made sure I had driven al??? the options and was ready to do the deal.
This is my second time purchasing from Crescent Ford and with Robert Smithers! Can't say enough of how much Robert has done for me. From buying my 2016 Ford Explorer to buying my new 2018 Ford Explorer he was very patient with me. He found the car I wanted and had it brought in from WV, worked with me on getting the best deal and having it all ready for me when I was ready. The rest of his team is on point too, including service as I took my 2016 to them and was always treated with respect and courteous! Thank you Crescent Ford and BIG thanks to Robert Smithers for all your help and my new SUV!
Looking to purchase a new vehicle salesperson Tank
by Charles Townsend from Greensboro nc
June 12, 2018
Tank was very knowledgeable new his product knowledge I would give him a 10 great person if you're ever interested ask for this gentleman he goes by the name of tank wow does he know his product. This salesman went Far and Beyond he helped us all the way I showed my wife everything I promise you I will recommend this gentleman to everyone. They beat the other dealers about $4,000
I went to look at used 4WD vehicles I had seen online. I had also received a Pre-approval letter. Angela Dutton was my sales professional. It was late when I arrived and closing time but she worked with me and made it possible for me to consider a new 2018 model. The next morning she called and had found a 2018 Outlander sport equipped with 4WD. This is the first car I've owned that was brand new. I appreciate her efforts and love the car.
David Martin was the perfect salesman to get my perfect truck. Process was as simple as ordering a pizza. 25 mpg, all the bells and whistles, all options and warranties and functions explained in complete detail. The go to salesman for a purchase.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
I have a hard time getting a car finance and Paul Powell help me there I would recommend to anyone who is looking to buy a car.
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