Used Ford wagons for sale near New Carrollton, MD

I recently had an unexpected situation with my 2024 F-150 that required service attention. While it was frustrating to deal with, it was not a reflection of the vehicle’s performance, but rather an external issue that needed to be addressed. I absolutely love my F-150 — it has been an amazing vehicle and I continue to be very happy with it. I went to Waldorf Ford and spoke with Kira in service, and she completely changed the experience for me. She listened carefully as I explained my history as a long-time Ford customer — purchasing vehicles, warranties, and servicing exclusively through Ford dealerships. She was professional, empathetic, and proactive from start to finish. Kira took the time to thoroughly review everything and told me she would see what she could do. I never felt rushed or dismissed. I felt valued. By the time we were finished, she had worked hard on my behalf and delivered a resolution that restored my confidence and reminded me why I continue to choose this dealership. That level of customer service matters. It builds trust and loyalty. Thank you, Kira, for going above and beyond. Waldorf Ford is fortunate to have you.

Very great costumer service. The sales rep did a great job.

Tranajamos con Petra por mas de un mes y solo tenemos palabras mejores! Nos ayudo muchisimo encontrando el van que necesitariamos por nuestro trabajo y Petra siempre tenia paciencia y con una sonrisa. Te agradecemos sinceramente!

My car purchase experience last week at Academy Ford in Laurel MD was a pleasure. My sales associate, Ainoa Garcia, was cordial, professional and very knowledgeable with all the features on the 2019 Ford Explorer. She was a pleasure to work with. Her sales manager, Russell Hawthorne, also worked with me to make sure all my questions and concerns were completely addressed. I also stopped in the Service Dept. and spoke with service consultant Derek Watson with a few questions I had about issues with my old 2006 Explorer. It was great to get his input and future maintenance advice. He will be my go-to service advisor in the future. This was my first purchase from Academy Ford but it won’t be my last.

Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well

Had the C-Max Hybrid for about a month, and overall it's been a joy to drive. A real all-purpose vehicle that routinely achieves 35-40 mpg in the city, the primary reason we sought it out was it's amazing visibility. Our 6'-5" teenager has not problem getting comfortable behind the wheel, and I've never driven a vehicle that has such great viewing angles - you almost feel too exposed while driving! The regenerative brakes are typically more sensitive than regular brakes, but overall I have only praise for this very versatile little car!

I've owned a 2010 Transit Connect since 2014 and it has been the best vehicle I've owned. I use it for work and haul a lot of movie production gear in it. Most of the time it stays half full and I drive it that way. It's been reliable and only needed standard maintenance, except for the transmission. I knew the transmission was a weak link when I bought it at 94,000 mis. It bit the dust at 120,000 mis. I had a rebuilt one installed and was assured that it'll be good for another 120,000 mis. I'm at 160,000 and it is still going strong.

Our salesperson Debra was patient and courteous. Ron and Marvin the managers were very helpful in getting a deal done! Debra, thank you helping us with the purchase of our new car!

This Van is pretty cool I have lots of leg Room the vehicle have lots of power I really enjoyed the color, And I like a starting options from my cell phone.

Niani was great with me getting my new vehicle and Sebastian has great service for getting my car serviced! Good place for all the cars!

I dealt with Alex and he was great and really understanding of our needs. And the manager were helpful and eager to help the entire way.

My sales agent, Jonathan, was very knowledgeable about the Ford product and took time to help me get the truck I needed. Thanks for a great experience!!

Tyler did a great providing on-site oil change. Great mechanic, great service, great price, great convenience.

Excellent pricing and no honest people. They were very great to buy from after other issues with a local dealership. Will definitely come back when I am in the market again.

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.