Very nice facility and staff and had exactly what we wanted and got us in the payment range we wanted ! Will recommend them to anyone looking to purchase a new or used vehicle and will be a return customer.
I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Our experience at The Lima Auto Mall was GREAT!!!!!!
by maparex from DealerRater.com
December 2, 2018
For not working there too long Destiny Askins was very thorough in explaining everything about our new Equinox, and helped my understanding of all of the instruments. My wife and I were very pleased with Destiny and Ryan Swaney. You all have a very Merry Christmas and a very Happy New Year, I am sure we will with our new used car. Thank you very much, Janice and Daniel Rex
Gene Siefkert was such a great help to me. I was looking for a used suv. I gave gene some ideas and we texted for few days. I couldn???t make it to the dealership. When I arrgived gene went above and beyond to help me purchase the right suv for me. He listened to my concerns and helped finalize all the paperwork. Gene answered my guestions and explained certain features. My family has used Tom Ahl Dealership for many years. This dealership treats you like family. They are knowledgeable and understanding. I always recommend them. Maggie Farler was extremely helpful with all the financial and coverage paperwork. She had my best interest at heart.
Roberta Parkison was friendly and straight forward, she was helpful and informative. When the vehicle I was looking for was no longer available she helped me find just the right one for my family. She never once tried to sell me something I didn’t need. Shopping for a vehicle can be hard, other dealers made me feel rushed and uncomfortable. Roberta even went out of her way to show me how everything worked in the vehicle, even after we finalized the purchase, she also helped me set up my phone and voice controls.
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