From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
I have to give the BIGGEST THANK YOU To Larry, Drew and the F&I manager for putting me in a brand new GMC Terrain. My current car broke down and no other dealer could find me the vehicle I wanted or give me a price that would fit my budget. As a single mother of three and a limited amount to spend I was so desperate to find a vehicle quickly. I couldn't imagine having no car for another day. They went out of there way to pick up my disabled car, at no cost to me, from lower Westchester so i could at least use it towards another vehicle. They put me in a beautiful state-of-art black on black brand new terrain that I drove off in today. Wow, all within hours I was driving for only $139 a month after they gave me a good amount for my car. I never would have thought I would be driving a car as nice as this for so little down and such a small monthly payment. When most people say they don't have good experiences buying a new car I have to say I had the best experience EVER leasing a vehicle from Vail Buick GMC. Thank you, Thank you, Thank you. Most sincerely Mary Ann Puoti.
This is my second lease with Vail Buick. I had a 2015 Enclave, and now a 2018 one. The dealership is large, clean, welcoming without feeling pushy. The salespeople are great. I loved working with Claire Miller. Biggest Con: General Manager is a really nasty guy and has lost good people because of how verbally abusive he can be. He is careful not to do this in front of customers, but has a longstanding reputation.
Desmond greeted me right away-when you want to buy that's important-the time spent was meaningful-we discussed possible down payment & amt monthly payment would be & I took that amt to other dealers & no one was close. Other dealers tried to tear the deal apart - one claimed I wouldn't get the moonroof-I said I saw the vehicle & the sticker on the car & it was included in the price. one tried to fit me into a Chevy Malibu-not a worthy replacement
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
They are a great dealership. I sent my father there after I bought my truck and he had the same experience. First dealership I have ever been to where I did not feel taken. I would recommend them to everyone.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Just bought my second Mini Cooper from this dealer. From the time I walked in till the time I left everything was perfect. The sales associate Spiro Borgris is the best...knowledgeable, patient, caring, and so willing to assist me and make sure that I am totally happy and satisfied with my purchase. He is always spot on with everything. I always tell everyone I know how great Spiro is.
Was very pleased with sales staff from start to finish. The staff was knowledgeable and attentive to my buying needs and budget, which made me feel comfortable in the decision my decision making. Would definitely recommend to friends and family.
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Very well treated by Turk, sales manager and business agent.
by SALLY.KATZ from DealerRater.com
December 1, 2018
I cannot praise enough the treatment I received at Partyka Chevrolet. Turk Sales rep. Electronic wizard sales manager and of course general manager Joe Galargi. I have sent several friends to Partyka and all of them are extremely satisfied with their purchases Thank you S. Katz
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
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