The purchase was smooth and quick. The vehicle was missing a option that we wanted and they are taking care of getting it added for us right away. The sales and service staff are friendly and courteous. I would recommend them to friends and family.
We just purchased a 2017 GMC on 7/7/2017. This was by far the easiest deal we have ever had in the last 15 years!! The customer service was outstanding and the paperwork to close the deal was the fastest we have ever been through. I can't say enough good things about Tim Trader, Timothy Shaw, and Eddie Derdich. The truck we looked at on Saturday evening after hours was sold on Monday but they had no problem having another one there for us by Friday. These are not your average pushy salesmen but super friendly people looking out for the best deal for you. If your looking to buy a GMC or Chevy I would highly recommend this place!!!
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
Recently purchased a 2012 Cadillac Escalade ESV from this dealership. They made the whole process very easy and treated us like family. They even put a bow on it when my wife and I took delivery. One of the best buying experiences I have ever been involved with. Thank you Eric!
Several phone calls worked out great, vehicle was as advertised, sales rep. Kevin was great. We chose to finance from GMAC because interest rates so good. But the closing of the loan at the dealership was grueling. Took way too long
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
New car under warranty which Kia in St. Joe would not investigate leak damage, because they "did not have time to pull the carpets, just put a fan on it for a couple days." Soaked under carpets, pads, etc. Took car to Lee's Summit and they got it right in,pulled carpets/pads, let the car dry out for a couple days and then replaced the carpet, provided loaner, and were so amazing to work with. 100% customer focus. Thank you Cable-Dahmer Kia Lee's Summit! That is how you run a good business. Our family appreciates you!
Josh Hooser was the man for the job! We emailed same day to test drive a Jeep and were seen not 3 hours later! Josh let us drive all over to really get a good feel for the engine and supplied more stats that we didn’t even think about. He explained all the paper work and even let us have a spare tire that was missing! Overall, felt very comfortable and informed when getting a used Jeep.
I bought a brand new 2015 Yukon from Dave Cross. They have always been accommodating to my needs and any issues I have had. I was just in with an AC issue and they didn’t disappoint. I was given a loaner for the day and they had it fixed that day. Miles and Jason were super and Dave always treats us as friends. We will never buy a car from anywhere else. Happy customer!! Xoxo
We just recently purchased our 2012 Silvarado while vacationing on the west coast, which required a leap of faith right off the bat. It was the pleasant experience from the start, in working with the sales team. Ken Auch is Awesome, and true to his word. In spite of driving through a rain storm to get there and back home, our new truck was all we expected of a quality used vehicle, and was truly represented in the ad pictures posted on the internet. It was great, and we could not be any happier with a brand new truck, particularly at today's prices! God Bless and Thank you Ken Auch and everybody at Dave Cross Motors.
The dealership was very quick to communicate my truck wouldn't be ready when previously thought, but still very fast service. As always a friendly smile and great accommodations.
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